Backbase Engineer (AI & Digital Banking)

Job SummaryWe are seeking a highly skilled Backbase Engineer (AI & Digital Banking) to design, develop, customize, and maintain digital banking solutions built on the Backbase platform. The ideal candidate will play a key role in delivering modern banking experiences across web and mobile channels while integrating banking systems, APIs, cloud infrastructure, and AI-driven capabilities. This role requires strong experience with Backbase, enterprise banking architectures, microservices, integrations, and modern DevOps practices. Experience with AI-enabled banking solutions, automation, and cloud-native environments is highly preferred. Backbase positions its platform as an AI-native banking operating system focused on unifying customer journeys, operations, and digital banking services.This role is based in Cairo, Egypt. Applicants must be legally authorized to work in Egypt, and fluency in Arabic is required. Key ResponsibilitiesBackbase Platform DevelopmentDesign, develop, and customize digital banking solutions using the Backbase platform. Implement and maintain: Retail banking journeysCustomer onboarding flowsAuthentication and security workflowsPayments and transfersAccount managementCustomer servicing featuresDevelop reusable components, APIs, and integrations within the Backbase ecosystem. Ensure scalability, performance, security, and maintainability of solutions. Banking Integrations & APIsIntegrate Backbase with core banking systems and third-party platforms including: Payment gatewaysCRM systemsIdentity providersKYC/AML servicesNotification systemsMiddleware and enterprise servicesDevelop and maintain RESTful APIs and micro-services. Support API orchestration and enterprise integration patterns. AI & Intelligent Banking FeaturesSupport AI-driven banking experiences and automation initiatives. Contribute to implementation of: Intelligent customer journeysConversational banking featuresAI-assisted servicingPersonalized customer experiencesWorkflow automationCollaborate with product, architecture, and innovation teams on AI-enabled banking solutions. Backbase’s latest Banking OS approach focuses on AI agents, intelligent workflows, and unified banking operations.DevOps & Cloud EngineeringCollaborate with DevOps and infrastructure teams to support: CI/CD pipelinesKubernetes environmentsDocker containersCloud-native deploymentsInfrastructure automationParticipate in deployment planning, release cycles, and production support. Troubleshoot platform, integration, and deployment-related issues. Security & ComplianceEnsure solutions comply with banking security standards and enterprise architecture guidelines. Implement secure coding practices and authentication mechanisms including: OAuth2OpenID ConnectSSORole-based access controlsSupport audit, logging, monitoring, and operational governance requirements. Collaboration & DeliveryWork closely with: Solution ArchitectsProduct OwnersBusiness AnalystsUI/UX teamsDevOps EngineersQA teamsParticipate in Agile ceremonies, sprint planning, backlog refinement, and technical reviews. Provide technical guidance and mentorship to junior developers when needed. Required Qualifications & ExperienceBachelor’s degree in: Computer ScienceSoftware EngineeringInformation TechnologyOr a related field3+ years of experience in software engineering or enterprise application development and hands-on experience with Backbase platform development. Strong experience with: JavaSpring BootREST APIsMicroservices architectureExperience working on digital banking or fintech platforms. Experience integrating enterprise systems and banking services. Strong understanding of software development lifecycle and Agile methodologies. Excellent troubleshooting, analytical, and communication skills. Preferred / Nice-to-HaveExperience with: Backbase Engagement Banking PlatformKubernetesDockerAzure or AWSCI/CD toolsKafka or messaging systemsAPI gatewaysIdentity and access management platformsExposure to: AI banking solutionsConversational AIAutomation frameworksLarge-scale banking transformation projects**Backbase certifications are highly preferred. Key CompetenciesStrong problem-solving and analytical mindset Ability to balance technical quality, delivery timelines, and business needs Strong ownership and accountability Ability to work in fast-paced banking and enterprise environments Collaborative communicator across technical and business teams Passion for digital banking innovation and modern financial technologies