Dental Surgery Assistant

Role and Responsibilities:Assist dental surgeon(s) in all forms of dental treatment.Attend to all patients seeking treatments and/or making inquiries at the clinic promptly and courteously.Maintain and ensure the cleanliness of the clinic and treatment room.Maintain dental equipment and instruments in good working condition.Discharge patients by dispensing medication, collecting payment, and scheduling of next appointment.Send, receive and monitor cases that are sent to the dental laboratory.Ensure a high standard of infection controlAttend to enquiries from various platform WhatsApp, social media, and phone calls into appointments and clinic visitsGuide patients through their first visit and consultation process, ensuring a smooth experiencePresent treatment plans and support case acceptance through clear explanation of procedures and costsHandle financial discussions including payment options and arrangementsManage patient records and ensure accurate documentation in the systemMaintain tracking sheets and monitor enquiry-to-conversion performanceCoordinate follow-up appointments and ensure continuity of careWork closely with dentist and all team members to support overall patient journey and outcomes Requirements:Positive attitude and willingness to learnGood communication and interpersonal skillsRelevant experience of 1-2 years is preferredIf you are passionate about healthcare and enjoy working in a team-oriented environment, we would love to hear from you!5 days work week, (weekday + weekend)Conducive working environment