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2x SaaS Implementation Specialists (U.S. Remote) - Global SaaS Platform - PE Backed - Series A Funding

Areti Group | B Corp™ · United States

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2x SaaS Implementation Specialists | Global Benefits SaaSRemote (United States) | Full TimePE-Backed | Series A Funded | High-Growth SaaS | Global Enterprise ClientsAreti Group is partnering with a high-growth, PE-backed SaaS organisation that has successfully secured Series A funding and is entering an exciting phase of international expansion.The business has developed a market-leading platform used by enterprise organisations across North America, the UK and EMEA, and is now hiring 2x experienced SaaS Implementation Specialists to lead complex customer deployments and onboarding programmes.This is an opportunity to join at a pivotal stage of growth, taking ownership of enterprise implementations while helping shape a global delivery function.Why This Role?As part of the growing implementation team, you'll own the end-to-end delivery of complex international implementations, working directly with enterprise customers and senior stakeholders to ensure programmes are accurately configured, validated and successfully launched.The role combines SaaS implementation, global benefits expertise, project delivery, stakeholder management and solution configuration, taking customers from initial kick-off through to go-live.You'll typically manage 3–4 enterprise customer deployments simultaneously, balancing multiple timelines, stakeholders, requirements and delivery priorities.This is a highly client-facing role, requiring experienced professionals who can build trusted relationships, lead workshops, understand complex requirements and confidently guide customers through the implementation journey.What You'll Be DoingOwn end-to-end onboarding and implementation programmes for enterprise customers.Lead implementation kick-offs, discovery sessions, workshops and client meetings.Create and manage implementation plans, timelines, milestones and deliverables.Manage 3–4 customer deployments simultaneously.Gather, analyse and validate complex customer requirements and data.Configure the platform to align with customer requirements and global benefits programmes.Coordinate testing, validation and customer approval processes.Drive implementations through to successful go-live and handover.Build strong relationships with enterprise stakeholders across North America, UK and EMEA.Manage delivery risks, dependencies, issues and competing priorities.Work closely with Customer Success, Product and Engineering teams.Contribute to implementation playbooks, processes and continuous improvement.We're Interested in Speaking With People Who HaveEssential:10+ years' experience in a SaaS implementation, deployment, onboarding or professional services role.Strong global employee benefits experience — this is a must-have!Significant experience delivering complex, customer-facing enterprise implementations.Proven experience managing 3–4 concurrent client deployments.Experience working directly with enterprise customers and senior stakeholders.Experience delivering global or multi-country programmes across North America, UK and/or EMEA.Strong understanding of requirements gathering, data validation, configuration, testing and deployment.Experience leading client workshops, discovery sessions, training and implementation reviews.Excellent stakeholder management, communication and organisational skills.Comfortable taking ownership of customer outcomes from kick-off through to go-live.Desirable:Experience within global benefits technology, employee benefits platforms, HR technology, workforce technology or related SaaS environments.Experience within a high-growth or scaling SaaS organisation.Experience improving implementation methodologies, playbooks and delivery frameworks.What Makes Someone Successful Here?You'll thrive if you're:An experienced implementation professional with 10+ years' delivery experience.Client-facing and confident managing senior enterprise stakeholders.Experienced in global benefits and complex international programmes.Highly organised and comfortable managing multiple implementations simultaneously.Detail-focused with strong problem-solving skills.Confident taking ownership and navigating challenging delivery conversations.A strong communicator who can quickly build credibility and trust.Comfortable working in a fast-growth environment where processes continue to evolve.What's On Offer?Competitive base salary + 20% annual bonus.Fully remote working across the United States.Private medical insurance.Life assurance.Dental and vision coverage.Enhanced family leave policies.Retirement plan contributions.Employee assistance programme.Birthday day off.Learning and career development opportunities.The opportunity to influence and shape a scaling global SaaS business.About The BusinessOur client is building technology that helps enterprise organisations manage complex global programmes more effectively, bringing greater visibility, consistency and control across international operations.Operating with a product-first mindset, the business values innovation, continuous improvement, collaboration and measurable outcomes.With strong investor backing, ambitious growth plans and increasing demand from enterprise customers across North America and EMEA, this is an exciting time to join and play a key role in the company's next phase of growth.Areti Group | Climate Positive Tech RecruitmentAt Areti Group, we're on a mission to put people and the planet before profit. We believe recruitment should be a force for good, helping exceptional people build meaningful careers while supporting businesses that are making a positive impact.We're proud to partner with innovative technology organisations around the world and are committed to leaving the world in a better place than we found it.If you're an experienced global benefits implementation professional looking for the opportunity to work with complex enterprise customers within a high-growth SaaS environment, we'd love to hear from you.