[39KAPWKG] SAP CX applications
ZettaMine Labs Pvt. Ltd. · Bengaluru, Karnataka, India
Apply & track with Apply EdgeHello,Greetings from ZettaMine Labs Pvt Ltd!!We are looking for an experienced SAP CX Applications Consultant with project opportunities.Job RoleSAP CX Applications ConsultantLocationBangalore5+ YearsRelevant ExperienceStrong hands-on experience in SAP Customer Experience (CX) applications, including FSM, C4C, and SAP Hybris/eCommerce.MandatorySAP CX + SAP CRM + SAP C4C + SAP CX Sales Cloud + SAP CX Service Cloud + Field Service Management (FSM) + SAP Hybris + SAP Hybris B2B Commerce + B2B eCommerceREQUIREMENT FOR SAP CX APPLICATIONS CONSULTANTKey ResponsibilitiesImplement, configure, support, and enhance SAP Customer Experience (CX) applications.Work on SAP CX solutions including SAP Sales Cloud/C4C, Service Cloud/C4C, Field Service Management, and SAP Hybris/eCommerce.Configure and support SAP CX Sales Cloud and SAP CX Service Cloud solutions.Work on SAP Field Service Management (FSM) processes and integrations.Support SAP Hybris B2B Commerce implementations and enhancements.Understand and support B2B eCommerce business processes and customer experience solutions.Analyze business requirements and translate them into SAP CX functional solutions.Perform configuration, testing, troubleshooting, and issue resolution across SAP CX applications.Integrate SAP CX applications with SAP ERP/S/4HANA and other enterprise systems.Support end-to-end business processes across sales, customer service, field service, and eCommerce.Prepare functional specifications, test scenarios, process documentation, and user guides.Coordinate with technical teams for integrations, enhancements, and custom developments.Participate in SIT, UAT, deployment, Go-Live, and post-production support activities.Identify opportunities to improve customer experience and optimize SAP CX processes.Collaborate with business stakeholders, functional teams, and technical teams.Who Can Apply?Candidates with strong experience in SAP CX / SAP CRM / Customer Experience applications.Hands-on experience with one or more SAP CX solutions such as C4C, FSM, or Hybris.Experience in SAP CX Sales Cloud and/or Service Cloud.Experience with Field Service Management.Strong knowledge of SAP Hybris B2B Commerce and B2B eCommerce.Good understanding of SAP CRM and customer-facing business processes.Experience in implementation, enhancement, integration, or production support projects.Strong analytical, troubleshooting, and communication skills.Good to HaveSAP CX certification.Experience with SAP S/4HANA integration.Experience across multiple SAP CX products.SAP Hybris Commerce Cloud experience.API/integration knowledge.Experience with end-to-end SAP CX implementation projects.Experience working directly with business/client stakeholders.Key SkillsSAP CX | SAP CRM | SAP Customer Experience | SAP C4C | SAP CX Sales Cloud | SAP CX Service Cloud | Field Service Management | SAP FSM | SAP Hybris | SAP Hybris B2B Commerce | B2B eCommerce | Customer Experience | SAP IntegrationMandatory Project ExperienceHands-on experience with SAP CX applications.Experience in SAP C4C / SAP CX Sales Cloud / SAP CX Service Cloud.Experience with Field Service Management (FSM).Experience with SAP Hybris / Hybris B2B Commerce.Strong understanding of B2B eCommerce processes.Experience in SAP CX implementation, enhancement, or production support.Experience working with business stakeholders and technical teams.Please share the following details along with your updated resume:Full Name:Contact Number:Current Location:Total Experience:Relevant SAP CX Experience:SAP C4C Experience:SAP CX Sales Cloud Experience:SAP CX Service Cloud Experience:SAP FSM Experience:SAP Hybris Experience:SAP Hybris B2B Commerce Experience:B2B eCommerce Experience:SAP CRM Experience:SAP Integration Experience:Implementation Experience:Current Company:Notice Period:Current CTC:Expected CTC:Share me updated resume to akshitha.b@zettamine.comWe look forward to connecting with you!