4399375-Lead Assistant Manager
EXL · Noida, Uttar Pradesh, India
Apply & track with Apply EdgeEssential Duties & ResponsibilitiesAdvance proficiency in MS Excel, Power BI and VBA Macros is a mustShould hold thorough knowledge of Tables, Relationships, Measures, DAX Coding, Hierarchy, Queries, Reports, Modules & Advanced MacrosDeveloping and designing the database/dashboard architecture per the given instruction and modifying them to accommodate the business requirementsDemonstrate strong analytical skills, Consolidation and integration of data from multiple source in to single reporting environmentShould have strong hold on People Management and Stakeholder management, communicate with them to ensure compliance with company standardsUnderstanding the requirements of the stakeholders and identifying ways to develop and deliver the required elimentsComplex problem solving, critical thinking & decision making is essentialPerforms any other related duties as required or assignedAbility to work alone with Team with minimum supervision, occasionally under time pressure and on several tasks at the same timeAbility to effectively communicate orally and in writing with co-workers, management teams, other Departments, vendors, and outside agencies, including being sensitive to professional ethics Minimum Work Experience:5+ Years experience in MIS Reporting for Back Office Process, preferably in contact centers with at least 200 employees Skills Requirements:Ability to prioritize workload, meet deadlines and perform multiple tasks with attention to detailSolid critical and organized thinking/explaination, problem solving, and interpersonal skillsMust demonstrate sound arithmetic and analytical problemsAbility to scrub, dissect and shape data, create customized reportsDemonstrates ability to give and receive feedback with peers and business partnersAbility to work independently with minimal supervisionExcellent verbal, written and comprehension skillsGood Knowledge of applications used for MIS Reporting MS Excel, Power BI and VBA Macros