Academic Assistant, Systems, Data & Quality Coordinator

📢 WE ARE HIRING | ACADEMIC ASSISTANT, SYSTEMS, DATA & QUALITY COORDINATOR📍 VinUniversity – College of Arts and Sciences (CAS), Hanoi, VietnamAre you passionate about data, digital transformation, process improvement, and AI? Would you like to contribute to the development of a world-class university in an international academic environment?Join VinUniversity and help shape the future of academic operations through technology, data, and innovation!🌟 About VinUniversityVinUniversity (VinUni) is Vietnam’s first private, not-for-profit university established to international standards, with the ambition of becoming one of the world’s leading universities.Founded by Vingroup, VinUni is committed to excellence in education, research, and innovation. The University comprises four colleges and has established strategic partnerships with Cornell University, the University of Pennsylvania, and Nanyang Technological University (NTU Singapore).As a rapidly growing, research-intensive university, VinUni invests in world-class talent, advanced facilities, and innovative technologies to create meaningful impact in Vietnam and globally.🎯 About the RoleThe Academic Assistant, Systems, Data & Quality Coordinator will play a key role in strengthening the College of Arts and Sciences’ academic operations through digital systems management, data analytics, quality assurance, process automation, and AI-enabled productivity.Working closely with academic leaders, faculty members, and central departments, you will help build efficient, data-driven, and sustainable administrative processes in an international university environment.💼 Key Responsibilities🔹 Academic Systems & Digital PlatformsManage academic platforms, including Canvas, Simple Syllabus, Digital Uni, and other digital tools.Coordinate course setup, system workflows, user access, and user support and training.🔹 Data Analytics & ReportingManage and consolidate College data, including student enrolment, faculty workload, budgets, surveys, and KPIs.Develop dashboards and reports to support data-driven decision-making.🔹 Quality Assurance & AccreditationCoordinate quality assurance activities, surveys, evidence collection, and accreditation documentation.Track improvement actions and support continuous enhancement of academic quality.🔹 Process Improvement & AutomationDevelop and maintain service-request systems, standard operating procedures (SOPs), templates, and knowledge resources.Identify opportunities to automate repetitive administrative tasks using tools such as Microsoft Power Automate.🔹 AI & Digital CapabilitySupport the responsible adoption of Generative AI in academic administration.Develop AI guidance and resources, evaluate practical use cases, and support staff training.🔹 Knowledge Management & Stakeholder CoordinationDocument key processes, systems, and responsibilities to ensure operational continuity.Collaborate with the Dean, Vice Dean, Central IT, Teaching & Learning, Institutional Research, Quality Assurance, academic coordinators, and faculty members.✅ What We Are Looking ForA Bachelor’s degree or higher in Information Systems, Business, Education, Data Analytics, Computer Science, or a related field.At least 2 years of relevant professional experience, preferably in higher education or a similar environment.Experience with Learning Management Systems (LMS) or academic systems; familiarity with Canvas is an advantage.Strong skills in Excel/Power Query, Google Sheets, Power BI, or Looker Studio.Experience with workflow automation tools such as Microsoft Power Automate is desirable.Strong data management, analytical, organizational, and project coordination skills.Excellent written and verbal English communication skills.A proactive, detail-oriented, and collaborative mindset, with strong ownership and accountability.Experience in quality assurance, accreditation, documentation, or compliance is an advantage.Knowledge of SQL, Python, digital platforms, and Generative AI is a plus.🌱 Why Join VinUniversity?Work in a dynamic, international, and research-intensive academic environment.Contribute to digital transformation and continuous improvement in higher education.Develop expertise in data analytics, workflow automation, quality assurance, and AI-enabled productivity.Receive an internationally competitive compensation package commensurate with qualifications and experience.📩 How to ApplyInterested candidates are invited to submit their CV or direct inquiries to:📧 Contact: hang.ltt@vinuni.edu.vnIf you are passionate about technology, data, and improving the way academic institutions operate, we would love to hear from you!Please share this opportunity with anyone who might be a great fit.#VinUniversity #VinUni #Hiring #JobOpportunity #HigherEducation #DataAnalytics #DigitalTransformation #ProcessAutomation #ArtificialIntelligence #QualityAssurance #AcademicOperations #HanoiJobs