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Account Coordinator

Choice Creative Solutions · Des Moines, IA

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The Account Coordinator for Choice Creative Solutions (CCS) will oversee a portfolio of clients while developing new business. This role will be responsible for managing projects, ensuring deliverables are met on time and within budget, and maintaining high levels of client satisfaction. This role requires excellent communication skills, attention to detail, and the ability to thrive in a fast-paced environment. What You’ll Be Responsible For:Client Relationship Management: Serve as the primary point of contact for all client accounts, fostering long-lasting relationships through communication, timely project updates, and effective client management. Collaborate with internal teams to align deliverables with client objectives and project specifications, ensuring all work meets client expectations and CCS standards before delivery. Oversee and continuously improve client relationship management processes to ensure efficient service delivery, client satisfaction, and alignment with client needs and objectives, while identifying opportunities for upselling and expanding services. Project Management: Coordinate all aspects of assigned projects, from initial implementation to final delivery, ensuring timelines are met and resources are allocated efficiently. Work closely with clients to gather project requirements to translate needs effectively with internal teams. Collaborate closely on process enhancements to identify opportunities for optimizing systems or tools, boosting efficiency between the client and CCS. · Print Room Support: Support the workflow and coordination of projects within our agency’s print room. This role requires understanding of print production processes and the ability to perform production tasks as needed, particularly when addressing last-minute requests or urgent projects. Who We’re Looking For:1-3 years of similar or related experience in project coordination, or within a marketing environment. Strong organizational abilities, with attention to detail and the ability to multitask in a fast-paced environment. A proactive and solutions-oriented mindset, with a commitment to delivering high-quality work on time. A two-year college degree in Marketing, Journalism, or English preferred. (Pay Range: $26.00-$28.00)