Account Development Specialist

Account Development SpecialistPalomba General Trading LLCMuscat, OmanFull-time | On-siteAbout Palomba General Trading LLCPalomba General Trading LLC is an international trading and business-development company headquartered in Dubai and operating across the GCC, Europe and selected international markets.Our portfolio includes natural ingredients, botanical extracts, flavour systems, essential oils and specialised raw materials serving the food, beverage, nutraceutical, pharmaceutical, cosmetic and fragrance industries.We are seeking an Account Development Specialist to support the growth and development of existing B2B customer relationships across GCC markets.The RoleThe Account Development Specialist will focus primarily on developing existing and recently acquired customer accounts.The role involves understanding customer requirements, identifying additional business opportunities, coordinating internal resources and ensuring systematic commercial follow-up.This is a customer-development role rather than a high-volume cold-sales position.Key ResponsibilitiesManage and develop a portfolio of B2B customer accounts.Build professional relationships with customer contacts.Understand customer requirements and purchasing priorities.Identify opportunities to expand business within existing accounts.Introduce relevant products and solutions from the company portfolio.Monitor customer activity and identify inactive or underdeveloped accounts.Coordinate quotations, samples and product information.Follow up customer evaluations and commercial opportunities.Maintain accurate account and opportunity information within the CRM.Prepare account-development plans for selected customers.Monitor customer purchasing patterns and commercial potential.Coordinate with Product, Technical, Procurement and Logistics teams.Support preparation of customer meetings and business reviews.Identify cross-selling opportunities across product categories.Prepare regular account-development and pipeline reports.Support customer retention and relationship-development initiatives.Participate in selected customer meetings and industry events.Contribute to achievement of commercial growth objectives.RequirementsBachelor's degree in Business Administration, International Business, Marketing or a related discipline.2–5 years of relevant experience in account management, B2B sales, customer development or business development.Strong relationship-management skills.Good commercial and negotiation abilities.Excellent organisational and follow-up skills.Excellent written and spoken English.Experience with CRM systems is advantageous.Good Microsoft Office skills.Ability to manage several customer accounts simultaneously.Ability to work effectively with cross-functional teams.Preferred ExperienceExperience in one or more of the following sectors will be considered an advantage:International tradingB2B distributionFood and beverageFood ingredientsPharmaceuticalsNutraceuticalsCosmeticsFlavours and fragrancesSpecialty chemicalsFMCGPrevious experience with GCC customers is advantageous.Arabic is useful but not mandatory.Compensation & BenefitsOMR 1,300 – 1,750 per month, depending on relevant experience and qualifications.The compensation package may also include:Performance-based bonusPrivate medical insurancePaid annual leaveAnnual flight allowanceProfessional development opportunitiesEmployment and visa support where legally applicableWhat We OfferResponsibility for an international B2B customer portfolio.Exposure to multiple product categories and industries.Direct interaction with customers across GCC markets.Collaboration with international suppliers and internal product teams.Professional development opportunities.International and multicultural working environment.Career progression toward Senior Account Development Specialist, Account Manager or Business Development Manager.ApplicationCandidates should submit an updated CV in English outlining relevant experience in:B2B account development;customer relationship management;commercial follow-up;cross-selling or account growth;CRM systems.Applicants should also indicate:Current locationNotice periodEarliest availabilityExpected salaryOnly candidates whose professional experience is reasonably aligned with the position will be contacted.Palomba General Trading LLC evaluates candidates according to professional experience, skills and qualifications.