Account Manager

We are looking for an Account Manager to join the Autobia team. This role owns the end-to-end relationship with activated clients in the Inventory Finance program — serving as the primary relationship partner for each assigned client, ensuring continuity of service, depth of engagement, and effective resolution of needs across the program's full product ecosystem.This is a role for someone who thrives in a dynamic, multi-product environment, takes personal ownership of client outcomes, and brings the commercial instinct to identify and act on client needs before they become issues.Key Responsibilities:Serve as the primary point of contact for assigned clients across all Autobia products and services, building deep understanding of their business to drive engagement and growth.Maintain comprehensive knowledge of the Autobia ecosystem to resolve client needs on first contact, minimizing friction and reducing dependency on multiple teams.Anticipate client needs ahead of visible issues, address root causes of behavioral changes, and take corrective action within defined authority.Monitor credit usage across accounts, apply program guidelines to credit-related decisions, and escalate cases beyond authority with clear data and recommendations.Keep accurate, up-to-date records of all client interactions and decisions, and partner with cross-functional teams to inform retention strategy and portfolio health.Qualifications:Bachelor's degree in Business Administration, Marketing, Communications, or a related field.1–2 years of experience in account management, client success, or B2B customer-facing operations.Excellent interpersonal and communication skills with a client-first mindset and a solutions-oriented approach.Ability to master multiple product ecosystems and resolve issues independently without constant escalation.Sound judgment and confidence in making day-to-day operational decisions within defined authority.Strong organizational skills with the ability to monitor and manage a high volume of client accounts simultaneously.Proficiency in CRM systems and Microsoft Excel for daily tracking, activity management, and reporting.Self-driven and proactive — identifies issues before they escalate and takes ownership without waiting to be directed.Nice to Have:Experience in fintech, lending, or inventory finance environments.Familiarity with B2B client relationship dynamics and credit-based products.Arabic fluency.