Account Manager

Role Purpose To manage and grow a portfolio of corporate clients within the white-collar segment, driving revenue through the placement of professional and managerial-level talent across key sectors, while ensuring exceptional client experience and long-term partnership retention.Key ResponsibilitiesClient Relationship ManagementServe as the primary point of contact for assigned corporate accounts, building strategic and trusted relationships with HR Directors, Talent Acquisition Managers, and C-level stakeholders.Conduct regular business reviews to assess service satisfaction, identify new opportunities, and strengthen client loyalty.Proactively anticipate client needs and provide tailored manpower solutions aligned with their business objectives.Business Development & Revenue GrowthIdentify and pursue upselling and cross-selling opportunities within existing accounts.Develop and present commercial proposals, contracts, and SLAs in line with company pricing and margin policies.Achieve and exceed individual monthly and annual revenue targets.Talent Fulfillment CoordinationWork closely with the Recruitment and Operations teams to ensure timely delivery of qualified white-collar candidates across functions such as Finance, HR, Sales, Marketing, Engineering, and Administration.Monitor candidate shortlisting, interview scheduling, offer management, and onboarding to ensure a seamless client experience.Handle replacement requests, escalations, and performance issues professionally and promptly.Market IntelligenceStay updated on white-collar talent market trends, salary benchmarks, and competitor activities.Provide clients with advisory insights on hiring strategies, compensation, and workforce planning.Reporting & CRMMaintain accurate and up-to-date CRM records including pipeline activities, client communications, and placement data.Submit weekly and monthly performance reports covering revenue, pipeline status, and client health.RequirementsBachelor's degree in Business Administration, Human Resources, or a related field3-5 years of experience in account management within HR services, staffing, or recruitmentProven track record in managing white-collar accounts across professional sectorsStrong knowledge of Saudi labor market and Saudization regulationsExcellent negotiation, communication, and presentation skills in Arabic and EnglishProficiency in CRM systems and MS Office Suite