Account Manager

Location: [CA] Type: Full-time Hybrid Compensation: [70k-100k]About Created Co.We've spent the last decade building drinkware that people love. We're a design-led drinkware brand, and growing fast across every category that drinkware reaches.About the roleThis role owns relationships, not just transactions. You'll take a book of existing accounts and grow it — deepening the ones that are already strong, reactivating the ones that have gone quiet, and becoming the person your customers call first when they need something.What you'll doOwn a defined book of accounts and carry a revenue and retention target against itDrive reorders and sku growth through proactive outreachIdentify expansion opportunities: new SKUs, new locations, new programs within existing customersLead product and program presentations to buyers, marketing teams, and purchasing managersPartner with design and production to scope custom projects and set realistic expectationsNegotiate pricing within approved structures and manage annual program renewalsMaintain accurate data and pipeline hygiene in HubSpotRepresent Created Co. at industry trade shows and customer visitsWhat you bring3+ years in account management or inside sales, ideally B2B with a physical productA track record of growing accounts, not just holding themConfidence running a customer conversation from discovery through closeComfort with pricing, margin, and multi-tier quotingWillingness to travel for trade shows and key customer meetingsNice to haveExperience in specialty coffee, hospitality, or drinkware specific channelsFamiliarity with distributor or reseller sales modelsExperience selling custom-decorated or made-to-order product