Account Manager

Winchmore Tutors has been providing 1:1 and small-group specialist tuition since 2008, working with schools and local authorities from across the country. We support students of all backgrounds and needs, providing a high-quality, safe, and inclusive learning packages. Our Account Managers work closely with clients, parents/carers, students, and tutors to manage the overall success of tuition and educational outcomes. In this role you would work to maintain relationships with clients, maintain communication with parents/carers, students and tutors, and quality assure and monitor all tuition that takes place. Main Duties and Responsibilities Client and Account Management Serve clients, ensuring their needs are met Place and fill all placements in 'submission accepted' Resource for placements where the tutor is unable to continue tuitionMonitor tuition and outcomes, ensuring students access their full hours and make progress towards their individual goals Perform set-up and review meetingsMonitor your student's attendance and lesson summaries on a daily and weekly basisPut in place attendance reviews where requiredChecking details on our systems Ensuring any student or safeguarding concerns are handled in the correct mannerCommunicate with LAs in a timely manner.Monitor the end of tuition and manage extensionsSupport other members of staff and roles, in particular, assisting with our revision camps during holiday periods Any other administrative tasks