Account Manager

Sigma Promotions helps organizations bring their brands to life through thoughtful promotional products, branded apparel and creative gifting experiences.We are looking for someone who can build strong client relationships, proactively generate opportunities and confidently manage projects from the first conversation through delivery and follow-up. This is not an order-taking role—you will be expected to uncover needs, recommend solutions and create opportunities for growth.Role Description:Sigma’s ideal sales team member is a warm, proactive and highly organized relationship builder who takes complete ownership of the client experience. They are curious enough to uncover the real need, courageous enough to ask for the business, disciplined enough to maintain excellent systems and humble enough to learn from feedback. They confidently generate opportunities, recommend thoughtful solutions and manage every detail through delivery and follow-up—while protecting the client relationship, Sigma’s standards and the company’s profitability.What you’ll doBuild and grow a portfolio of client accountsGenerate opportunities through calls, outreach, referrals and researchReconnect with dormant clients and develop new relationshipsLead discovery conversations to understand goals, audience, budget and timingResearch products and present thoughtful recommendationsManage quotes and projects through artwork, approval, production and deliveryMaintain accurate opportunities, activities and follow-up tasks in SalesforceCommunicate proactively with clients, suppliers and internal team membersIdentify risks early and take ownership of resolving challengesFollow up after delivery to strengthen relationships and uncover future opportunitiesYou may be a great fit if you areWarm, confident and comfortable building relationshipsProactive and willing to make calls, follow up and ask for the businessHighly organized with strong attention to detailCurious, resourceful and solutions-focusedAccountable and committed to closing loopsCoachable and able to apply feedbackCalm when managing challenges or changing prioritiesComfortable with sales targets, activity expectations and CRM systemsA clear and professional communicator by phone and emailExperience in B2B sales, account management, promotional products, events, print, apparel, hospitality or another client-focused industry is an asset. More importantly, we are looking for someone who demonstrates our core values of Courage, Growth and Ownership.What we offerBase salary + commission + bonuses + health/dental benefitsA supportive and collaborative teamStructured onboarding, training and coachingOngoing product, supplier and professional developmentPersonal development opportunitiesA creative environment where ideas and initiative are encouragedHow to applyPlease submit your resume along with a short video telling us why this opportunity interests you and what ownership means to you in a client-facing role. Please also include three professional references, such as a former manager, colleague or client, who can speak to your relationship-building, communication and ownership skills. This video and references list are mandatory items to include with your application.We appreciate the time and effort involved in every application. While we may not be able to respond individually to all applicants, candidates selected to move forward will be contacted with details about the next step in the process.