Account Manager - Integrated Marketing & Communications

Responsibilities

Act as the primary point of contact and strategic advisor for assigned clients, building trusted relationships through proactive communication, exceptional service and a strong understanding of their business objectives.Manage integrated campaigns across branding, social media, digital marketing, creative, PR, influencer marketing, media, experiential, web, SEO & SEM.Develop integrated marketing, communications, campaign and social media strategies that align with client objectives, target audiences and commercial goals.Manage the end-to-end delivery of projects, including defining scope, developing timelines, allocating resources, managing budgets and coordinating with cross functional teams.Prepare client proposals, presentations, campaign recommendations, scopes of work, meeting minutes, and project documentation to support ongoing account management and new business opportunities.Attend client meetings, present strategic recommendations, manage feedback and approvals, and ensure clear communication throughout the project lifecycle.Manage external vendors to ensure projects are delivered on time, within budget, and to the highest quality standards.Identify opportunities to grow existing accounts through upselling and cross selling the agency's full suite of services while contributing to the overall revenue growth and client retention.Collaborate closely with internal teams to ensure all deliverables meet brand guidelines, agency quality standards and agreed timelines.Leverage AI-powered tools to enhance research, market analysis, strategic planning, creative ideation, reporting, presentation development, workflow efficiency and overall productivity while maintaining the highest standards of accuracy and quality.Stay informed of industry trends, emerging technologies, platform updates, and best practices to continuously improve client strategies and agency capabilities.Skills & Experience:5+ years of agency experience, with proven UAE/GCC market exposure.Strong understanding of integrated marketing, communications, digital marketing, branding, media, campaign strategy and pitching.Demonstrated experience managing multidisciplinary teams and delivering integrated campaigns.Excellent client servicing, presentation, communication and project management skills.AI-literate, with the ability to integrate AI into day-to-day strategic and operational workflows.

Qualifications

Bachelor's degree in Marketing, Communications, Business, Advertising or a related field.Fluent in English and Arabic (mandatory)