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Account Manager Trade (Dubai)

Radio Holland · Dubai, Dubai, United Arab Emirates

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About The Role And The TeamIn this role, you will Supports the Trade Sales Process. You will contribute to Inside Sales Trade Team by preparing and ensuring accurate commercial handling of customer request. The role sits within Inside Sales which consists of Account Manager Trade and Trade Support Members and reports to Trade Sales Team Lead AMEA.Who we areRadio Holland is dedicated to pushing the boundaries of maritime technology, offering solutions that enhance the safety, efficiency, and sustainability of global shipping. As the first choice for NavCom solutions, we are committed to delivering reliable, cutting-edge navigation and communication technologies that empower vessels worldwide. With a focus on innovation and quality, Radio Holland continues to lead the industry in developing next-generation navigation systems and integrated bridge solutions, supporting maritime professionals in their mission to achieve safe and seamless operations at sea.Role details & LocationWorkplace type: On-site Job Type: Full Time Location Dubai, The UAEYou WillWhat You Will DoTake a part of the trade RFQ process and works under supervision within one function.Work within sales authorization and precisely defined pricing guidelinesEnsure preparation of quotations and elaboration of the inquiry.Cost price calculations of orders based on customer requirementsEnsures that all relevant information/documents is up to date, correct and complete in ERP and Service Platform.Timely handover of completed orders to Trade Support for invoicing.What does success look like?Deliver ResultsA Person Is Successful In This Role When TheyUnderstands products and can recommend the right solution.Turns leads/quotes into actual orders.Regularly contact customers and responds quickly.Consistently achieve or exceed order intake and conversion KPIs.Works effectively with all other process stakeholders for a seamless customer experience.Values and BehavioursAboutSuccess in this role is not only about what you deliver, but also how you deliver it. We expect everyone to work in line with our values:Trust to act You take ownership, make informed decisions and follow through on commitments.Passionate to perform You bring energy, aim for high standards and look for ways to improve how work gets done.Make it fun You contribute to a positive working environment, build constructive relationships and collaborate with others in a way that creates energy.Act responsibly You make fair, ethical and sustainable choices, consider the impact of your actions and contribute to an inclusive and respectful workplace.RequiredWhat You BringCustomer-oriented with strong communication skillsProactive and commercially mindedAccurate and well organizedComfortable with customer follow-up by phoneTeam player with a hands-on mentalityPreferredExpert product, service and system-level knowledge of NavCom solutions.Project, service and system-level knowledge of other marine systems.Experience working internationally across one or more maritime segments such as yachting, dredging, deep-sea, fishery, inland, offshore or naval.What You Can Expect From UsWhen you join our team as a Business Development Manager Projects, you can expect:Experienced in a similar job (1-2 years).Fluency in Hindi, Malayalam, Tamil is preferredHow we hireOur hiring process is designed to be structured, fair and inclusive. The process typically includes:Application reviewIntroductory conversationRole-specific interview or assessmentFinal interviewOfferWe do not ask candidates about current or previous salary. Selection decisions are based on role-related skills, experience, expected contribution and behaviours aligned with our values.Curious if we are a good fit for you?If you are an eager and motivated Account Manager Trade for our Inside Sales department, with a passion for maritime technology and a commitment to exceptional service, we encourage you to apply.Please apply directly through LinkedIn or via our careers website. After submitting your application, you will receive further communication about the next steps in the process.Apply now!