Accounts and HR manager

About the RoleWe are a Singapore-based travel agency looking for a meticulous and independent Accounts + Human Resource Executive to manage the full spectrum of our accounting and finance operations. This is a sole-contributor finance and HR role, ideal for someone who thrives working autonomouslyin an SME environment and is comfortable managing multiple systems andprocesses with minimal supervision.You will be taking over from a long-serving accounts and HR manager and will undergo a structured handover programmebefore assuming full responsibility.Key ResponsibilitiesBSP / IATA BillingProcess weekly BSP (Billing Settlement Plan) billing reports via the IATA portalHandle ADM (Agent Debit Memo) and ACM (Agent Credit Memo) adjustmentsMonitor financial security utilisation against the bank guarantee limitLiaise with IATA on billing queries and case resolutionsTicketing & RefundsProcess ticket records and reconcile against Sabre ticketing system data fromOperationsManage two types of refund applications and track refund status across airlinesHandle medical refund approval codes and SQ ticket closure requests via emailMaintain ticket stock records via RatscloudPayments & BankingProcessand reconcile payments via DBS IDEAL, PayNow, and ATM transfersManage overseas agent remittances via AirwallexReconcile credit card statements against supporting documents and exchange ordersHandle bank deposits at DBSGeneral Ledger & ReportingMaintain accurate entries across GL, cash book, and payment voucher modulesPerform month-end closing and prepare management accountsPrepareand submit quarterly GST returns to IRASCoordinate annual financial audit and submit required reports to STB (Singapore TourismBoard)Payroll and Employee RecordsProcess monthly payroll including CPF submissionsMaintain payroll records and liaise with MOM/CPF Board as requiredMaintain accurate employee records and HR documentation to support compliance and organizational needsTrack employee leave, claims, and payroll data to ensure proper record-keeping and reportingRequirementsMust-Have•      3 to 5 years of accounting or bookkeeping experience in an SME environment•      Experience with GST filing and CPF/payroll processing•      Comfortable working independently as the sole finance person•      Strong attention to detail and ability to manage multiple recurring deadlines•      Proficient in Microsoft Excel•      Singapore Citizen or Permanent ResidentGood to Have•      Experience in the travel, airline, or tourism industry•      Familiarity with IATA BSP or Sabre systems•      Experience with DBS IDEAL or Airwallex•      Diploma or Degree in Accounting, Finance, or related disciplineWhat We Offer•      Structured handover and onboarding from the outgoing accounts manager•      Stable,long-established travel agency with a supportive team•      Opportunity to own and improve the finance function end to end•      AWS and variable bonus subject to performance