Accounts Receivable and Accounts Payable Specialist

Job Summary: This is an individual contributor position which works under general supervision and is responsible for supporting the day-to-day accounts receivable, accounts payable, and billing operations of White Label Communications. The AR/AP Specialist plays a key role in ensuring accurate and timely invoicing, collections, vendor payments, and close support in a fast-moving, remote environment. Essential Duties and Responsibilities                                                                 Accounts Receivable & Billing ·      Create and maintain customer profiles in accounting systems.·      Generate monthly customer invoices and assist customers with billing questions and discrepancies.·      Receive and apply customer payments; run auto-payment processing.·      Reconcile customer accounts and investigate unapplied payments, credits, and billing discrepancies.·      Manage collections activity, including outreach on past-due accounts and escalation of delinquent balances.·      Maintain accurate documentation of collection activities and customer payment arrangements.·      Assist with bad debt analysis and maintain the allowance for doubtful accounts in coordination with the Senior Accountant.·      Research and resolve unidentified, short-paid, duplicate, or misapplied customer payments.·      Reconcile customer credit card and bank transactions.·      Prepare and process customer credits, adjustments, and refund requests in accordance with company procedures.·      Support month-end close by assisting with revenue-related items and reconciliations.·      Generate and distribute billing and AR reports as needed.·      Prepare journal entries, accruals, account reconciliations, and supporting schedules. Accounts Payable ·      Create and maintain vendor profiles in accounting systems, including obtaining required tax documentation (W-9) and insurance certificates.·      Process vendor invoices through Ramp, ensuring accurate coding, proper documentation, and timely payment.·      Review invoices for appropriate approvals and supporting documentation prior to processing payment.·      Respond to vendor inquiries regarding payment status, account balances, and invoice issues.·      Reconcile corporate card transactions in Ramp, validating receipts and ensuring compliance with company T&E policy.·      Review, validate, and process employee expense reimbursements submitted through Ramp in accordance with company policy.·      Assist with monitoring accounts payable aging and identifying overdue invoices requiring resolution.·      Assist with preparation and recording of monthly accruals and prepaid expense schedules.·      Assist with annual 1099 reporting processes and validation of vendor tax information. Close & Compliance Support: ·      Support month-end and year-end close processes, including meeting reporting deadlines and preparing supporting documentation.·      Assist with process improvement initiatives designed to enhance efficiency, accuracy, and scalability of AR/AP operations.·      Prepare documentation for external auditors and tax accountants.·      Maintain organized digital records in support of audit and compliance requirements.·      Follow established internal control procedures and escalate control concerns or irregularities. ·      Maintain confidentiality of financial and customer information. ·      Support compliance with company accounting policies and audit requirements.·      Assist with accounting-related special projects as assigned.·      Perform other duties as directed by management. Supervisory Responsibilities: NoneMinimum Education & Experience Requirements:·      Bachelor's degree in Accounting, Finance, or a related field preferred; associate's degree or equivalent work experience considered·      Two (2) or more years of accounts receivable, accounts payable, or general accounting experience Special Requirements:·      Must be able to work independently and manage deadlines with limited supervision.·      Remote work environment; must have reliable internet and a dedicated workspace.Knowledge, Skills and Abilities:·      Basic to intermediate understanding of GAAP and financial reporting standards·      Proficient in Microsoft Office applications, particularly Excel and Outlook·      Experience with Sage Intacct or similar platforms preferred·      Familiarity with recurring revenue or subscription-based business model a plus·      Experience with Ramp or similar corporate card and expense management platforms (e.g., Concur, Expensify, Brex).·      Highly detail-oriented·      Strong organizational skills with the ability to manage multiple priorities in a lean, fast-moving environment.·      Excellent communication skills; ·      Ability to make contributions as an individual and as part of a team·      Ability to form and maintain professional relationships with people from diverse backgrounds and all levels of the organizationPhysical Demands and Working Conditions: The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.● Physical Demands: While performing duties of the job, the employee is required to sit for extended periods, use fingers to type, and reach with hands and arms. Employees must occasionally lift and/or move up to 10 pounds.● Work Environment: The employee is not exposed to weather conditions. Noise, light, sound, and temperature levels are typical of a home office environment.