Accounts Receivable Associate

About Us:HeadQuarters is a global start-up that partners with US cannabis companies to provide support in finance, sales operations, and logistics. We are currently seeking an Accounts Receivable Specialist to join our growing accounting team.The Opportunity:As an Accounts Receivable Specialist with Headquarters, you will be responsible for managing and monitoring receivables, preparing and processing invoices, and ensuring that all payments are received in a timely manner. We are looking for a detail-oriented, organized professional with a strong background in accounting who is ready to grow with a high-volume, fast-paced industry leader.We are currently looking for two new team members for different clients based on the East and West Coast, with working hours of 9:00 AM-5:00 PM EST and 9:00 AM-5:00 PM PST, respectively.Key Responsibilities:Collections & Aging Management: Manage and maintain aged accounts receivable across wholesale retail accounts, ensuring timely collection efforts and resolution of delinquent balancesProactive Follow-Up: Monitor aging reports and proactively follow up on upcoming and past-due invoices through phone calls, emails, and written correspondence while maintaining accurate documentation of all account activity, customer communication, and collection effortsDispute Resolution: Investigate, resolve, and reconcile account discrepancies, invoice disputes, deductions, short payments, and unapplied cash in a timely and professional mannerPayment Processing: Process, apply, and reconcile customer payments and credit memos accurately within Dynamics and Acumatica ERP systemsCredit Risk Monitoring: Monitor customer credit risk, review payment trends, assist with payment term requests, and support credit reviews for new and existing retail accountsSales Partnership: Partner with sales personnel to manage customer accounts, review credit limits, enforce credit holds on delinquent accounts, and balance collections priorities with customer relationship managementAccount Reconciliation: Perform account reconciliations and support retail partners with statement reviews, payment research, and dispute resolutionRisk Escalation: Identify delinquent or high-risk accounts and recommend payment arrangements, escalations, third-party collections, or legal action when necessaryReporting: Maintain accurate account records and prepare reporting related to AR aging, account status, collections activity, and critical account updatesLeadership Engagement: Participate in weekly meetings with the CFO and Financial Controller to provide updates on critical accounts, collection risks, and overall AR performanceQualifications:Strong background in accounting (AR focus preferred)Experience with ERP systems (Dynamics and Acumatica a plus)Excellent communication, negotiation, and problem-solving skillsHighly organized with strong attention to detailBenefitsFully remote position - work from anywhereInternal Learning and Development Advisor / Consultant to support your professional growthSalary increase opportunities based on performanceOpportunities for professional growth - work with the largest companies in the expanding cannabis industry ($10M+ monthly revenues)