Accounts Receivable/Collections Specialist

We are looking for an Accounts Receivable/credit & collections Specialist to support credit and collections activities for a manufacturing business in the Milford, Massachusetts area. This role focuses on maintaining healthy receivables, resolving billing concerns, and partnering with internal teams to reduce past-due balances. The ideal candidate brings strong commercial collections experience, sound judgment, and the ability to work effectively in a fast-moving environment.

Responsibilities

• Review customer aging reports regularly, prioritize delinquent balances, and drive collection efforts to improve cash flow.
• Research short payments, disputed invoices, and account issues by coordinating with customers and cross-functional teams to reach timely resolution.
• Distribute account statements on a recurring monthly schedule and follow up on outstanding balances as needed.
• Keep leadership informed of collection progress, high-risk accounts, and emerging concerns that may affect receivables performance.
• Compile credit-related information to support management decisions when assessing new customer accounts.
• Update customer files, revise credit terms or limits when approved, and maintain accurate account documentation.
• Manage open credit memo communications, prepare customer refund requests, and coordinate payment processing with accounts payable.
• Place sales orders on hold for seriously past-due accounts and release orders when payment status supports reinstatement.
• Escalate unrecoverable balances to external collection agencies, then document outcomes and close records appropriately.
• Process credit card payments when required and ensure transactions are recorded accurately.For immediate consideration please reach out to me ASAP! 508-205-2127 Eric Lebow
• At least 3 years of experience in accounts receivable, credit, or commercial collections.
• Background collecting within a manufacturing environment is strongly preferred.
• Hands-on experience with B2B collections and managing aging accounts is required.
• Strong proficiency with Microsoft Office, especially Excel, including formulas and lookup functions.
• Familiarity with ERP or accounting platforms such as Epicor or Sage is preferred.
• Ability to handle reconciliations, review account activity, and investigate payment variances with accuracy.
• Excellent written and verbal communication skills with the ability to work effectively across teams and with customers.For immediate consideration please reach out to me ASAP! 508-205-2127 Eric LebowRobert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use and Privacy Notice.