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Accounts Receivable Specialist

Express Network, A Legal Support Network Co. · United States

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Title: Accounts Receivable SpecialistLocation: Remote (Pacific Business Hours)Compensation: $55,000.00-$70,000.00 DOEEmployment Type: Full-TimeAbout Express NetworkExpress Network, a California-based legal support services company with over 35 years of industry experience, is seeking a detail-oriented and motivated Accounts Receivable Specialist to join our growing team. This is a hands-on financial operations role for someone who can manage the full receivables cycle—from invoice generation through collections—while maintaining the accuracy and professionalism our clients expect.The ideal candidate is not someone who waits to be told an account is past due. They know how to read an aging report, prioritize outreach, and resolve disputes before they become write-offs.Key ResponsibilitiesBilling & Invoice ManagementGenerate, review, and distribute client invoices in accordance with firm billing guidelines.Maintain COD accounts, including proactive follow-ups and collections.Ensure invoices accurately reflect services rendered across all divisions.Collections & Account ManagementMonitor accounts receivable balances and follow up on past-due accounts via phone, email, and written correspondence.Reconcile client accounts and resolve billing discrepancies or disputes in a timely manner.Assist in developing and implementing collection strategies to reduce delinquency rates.Reporting & CompliancePrepare aging reports and provide regular updates to management on account statuses.Support month-end and year-end closing processes as needed.Maintain compliance with company policies and legal billing regulations.Cross-Functional CollaborationCollaborate with attorneys, operations, and internal teams to resolve billing issues and maintain strong client relationships.Serve as a reliable point of contact for clients navigating invoicing or payment questions.Qualifications2+ years of accounts receivable or collections experience; legal industry experience strongly preferred (Attorney Service, Records Retrieval & Deposition).Associate’s or Bachelor’s degree in Accounting, Finance, or a related field preferred.Strong understanding of billing procedures and collections processes.Proficiency in Microsoft Office Suite, especially Excel.Strong written and verbal communication and negotiation skills.Excellent organizational and time management skills.Ability to manage multiple priorities and meet deadlines with a high degree of accuracy.Professional demeanor and discretion when handling sensitive client and financial information.Experience with legal billing systems (CRT, RB9, Doculogix, Tristar) is a plus.Why You’ll Enjoy Working with ExpressClear expectations and structured workflows that support accuracy and compliance.A team that understands litigation support and values quality work.Leadership that supports problem-solving and initiative.Room to grow as the company continues to expand.A professional environment where accountability and follow-through matter.What We OfferMedical, dental, and vision benefits.Paid time off and paid holidays.Growth opportunities within a fast-growing organization.Supportive team environment and leadership that values initiative.