Accounts Receivable with Italian - WFH

Ideal candidate for the Accounts Receivable position:At least 1-year experience in Accounts Receivable;Fluency in Italian (minimum B2 level) and good command of English is a must;Bachelor’s degree in Finance, Accounting, Business, or a related field (or equivalent experience)Strong understanding of accounting principles (GAAP/IFRS).Proficiency in ERP systems (Microsoft D365, or similar) and Microsoft Excel.Excellent communication, negotiation, and stakeholder management skills.High attention to detail with the ability to manage multiple priorities and deadlines Exposure to shared services or multinational environments preferredKey Responsibilities:We are seeking a proactive, customer-focused and results-driven Accounts Receivable Specialist responsible for managing end-to-end OTC processes, including customer credit management, billing, cash application, collections, dispute and deduction handling, customer master data management, and month-end closing and reporting. The role ensures timely invoicing and collection of receivables, accurate accounting of customer transactions, and compliance with company policies, internal controls, and applicable accounting standards, while maintaining effective relationships with customers and internal stakeholders.Analyze and approve new customer credit applications in line with established credit policies and approval guidelinesAssess customer creditworthiness by reviewing financial statements, credit scores, payment behavior, and market informationPrepare credit recommendations, proposals, and supporting documentation, and set up approved customer accountsForecast, set, review, and update customer credit limits and payment termsPerform periodic reviews of existing customer accounts and determine appropriate credit actionsReinstate or suspend customer accounts based on credit risk assessments and policy requirementsPrepare and distribute credit and collections reports, including aging and key credit metricsGenerate customer billing data, including billing runs, pricing, discounts, and payment methodsValidate billing accuracy against approved sales orders and contractual termsGenerate, transmit, and track customer invoices in accordance with billing schedulesPost accounts receivable entries and related journals in the ERP systemManage prepayment and proforma invoicing, including receipt confirmation and final invoice generationInvestigate and resolve customer billing inquiries and invoice correctionsProcess customer payments across various methods, including credit card and bank transfersReceive, deposit, and post customer payments accurately and timelyApply cash remittances to open invoices and resolve unallocated or unidentified paymentsReconcile AR activity and post AR transactions to the general ledgerPrepare and distribute AR operational and management reportsAnalyze delinquent account balances and prioritize collection activitiesCommunicate and negotiate with customers regarding overdue balances and payment arrangementsCollaborate with internal teams to resolve disputed or escalated accountsMonitor payment compliance and perform recovery actions as requiredIdentify, manage, and report default accounts in line with company guidelinesProcess approved adjustments and write-offs for uncollectible balances with proper documentationAnalyze customer adjustments, deductions, and chargebacks and conduct root-cause investigationsPrepare and post credit and debit memos in accordance with approval guidelinesCoordinate with internal stakeholders to resolve deductions and disputesPrepare chargeback invoices and maintain supporting documentationValidate and post related adjustment entries and ensure accurate account balancesCreate, maintain, and update customer master data, including billing details, credit limits, and tax informationEnsure compliance with internal controls, approval hierarchies, and data governance standardsPerform periodic data reviews and cleansing to ensure accuracy and prevent duplicationPerform month-end AR closing activities, including reconciliations, accruals, and aging analysisPrepare AR metrics and management reports, including DSO and collection forecastsSupport internal and external audits by providing documentation and explanationsIdentify process gaps and contribute to continuous improvement initiativesEnsure adherence to company policies, SOX controls, and applicable accounting and regulatory standardsMaintain complete and accurate documentation to support audit and compliance requirement