Administration Assistant

Join Nabenet - A Leader in Workplace Health SolutionsNabenet is a trusted provider of workplace health services, committed to delivering exceptional outcomes for both employees and employers. We specialise in rehabilitation, injury management, and return-to-work programs, and are proud to foster a work environment that values experience, diversity, and continuous improvement.Position: Full time Admin AssistantWe are seeking a reliable and experienced Admin Assistant to join our team on a full time basis, working between 8am and 6pm, Monday to Friday (7.6 hours per day). This is a fully onsite role based in our Hawthorn office. This role is perfect for someone with strong administrative skills and a commitment to providing excellent customer service, looking for a supportive team culture.

Key Responsibilities

Perform a range of administrative and office duties, including answering telephone queries, maintaining files, making appointments for injured workers with consultants, creating and managing files (both electronic and paper), handling funding requests, and assisting Consultants with report productionSchedule appointments for the team in line with our administration manual and service level agreementsMonitor and action emailsProvide excellent customer service to all stakeholders, ensuring a professional and helpful approachIf you're looking for a role where you can make a real impact and be valued for your experience and contributions, we'd love to hear from you! Submit your resume and cover letter today.RequirementsWhat We're Looking For:Strong experience in office administration, including general front-office support, appointment scheduling, file management, and handling high-volume calls and emailsExcellent communication and customer service skills, with the ability to build relationships with injured workers, consultants, employers, and internal team membersProficiency with Microsoft OfficeEligibility to work in AustraliaPrevious healthcare administration experience is highly regardedKnowledge of Workers' Compensation or Occupational Health and Safety (OHS) is highly regardedBenefitsWhy Join Nabenet?Professional Growth: Opportunities for ongoing training and developmentSupportive Environment: Work with a passionate team in a collaborative, inclusive culture, onsite in a modern officeMeaningful Work: Contribute to improving workplace health and supporting injured workers in their recovery journey