ADMINISTRATION (CAR RENTAL)

WE ARE HIRING – ADMINISTRATION (CAR RENTAL EXPERIENCE )Company: Vesla Rent A Car

Location: Ras Al Khor, Dubai, UAEEmployment Type: Full-TimeReporting To: Branch ManagerSalary: AED 3,000 – 3,500 per monthDay Off: 1 day per weekJob SummaryWe are looking for a professional, well-organized, and detail-oriented Administration Executive with experience in the car rental industry to join our team in Dubai.The ideal candidate must have a strong understanding of car rental procedures, rental agreements, RTA processes, TARS procedures, and vehicle-related documentation.

The candidate will support daily administrative operations, customer service, and fleet coordination.Key ResponsibilitiesFront Desk & Customer ServiceWelcome and assist walk-in customers professionally.Handle phone calls, emails, WhatsApp messages, and booking inquiries.Prepare rental agreements and related documentation accurately.Explain rental procedures, terms, conditions, and documentation requirements to customers.Administration & DocumentationMaintain accurate customer records, invoices, agreements, and daily reports.Update customer and vehicle information in the rental management system.Handle incoming and outgoing correspondence and office documentation.Maintain organized records and assist with general administrative duties.RTA & Fleet CoordinationHandle and follow up on RTA-related procedures and TARS processes.Assist with vehicle-related documentation and fleet administration.Coordinate with drivers, fleet teams, and branch staff.Monitor pending documentation and follow up on outstanding administrative tasks.Support smooth daily operations and ensure compliance with company procedures.Qualifications & RequirementsDiploma or Bachelor's degree in Business Administration, Management, Automotive, or a related field is preferred.Minimum 2–3 years of experience in the car rental industry is required.UAE car rental experience is highly preferred.Good knowledge of car rental procedures, rental agreements, and vehicle documentation.Knowledge of RTA procedures and TARS is required.Good understanding of customer service and rental booking processes.Proficiency in MS Office, including Word, Excel, and Outlook.Excellent communication skills in English; Arabic is an advantage.Strong organizational, coordination, and time-management skills.Ability to multitask and work effectively under pressure.Professional attitude, attention to detail, and a customer-focused approach.How to ApplyInterested candidates can send their updated CV to: hr@veslamotors.com / hr.assist@veslamotors.comEmail Subject: Administration – Car Rental Experience