Administrative Coordinator/ Clinic Coordinator

Job Title: Administrative Coordinator/Clinic Coordinator

Location: Union City, CAJob Type: Full-timeCompany Overview:Ascend is a leading healthcare service provider in the East Bay, renowned for its commitment to delivering exceptional care to children with special needs and their families.

As a woman-driven, pediatric therapist-led organization, Ascend is dedicated to making a positive impact in the community. We are excited to announce the upcoming opening of our Union City outpatient clinicnd are seeking a dynamic Administrative Coordinator/Clinic Coordinator to join our expanding team.Position Overview:We are looking for a dedicated, detail-oriented professional with strong administrative and organizational skills to support daily clinic operations. The ideal candidate will have experience in healthcare administration, scheduling, and customer service. This role requires excellent multitasking abilities, a passion for helping others, and the capacity to thrive in a fast-paced, collaborative environment.

Key Responsibilities

Perform a variety of administrative duties, including scheduling appointments, answering phone calls, and responding to emailsCoordinate interviews, onboarding, and training programs for new staffMaintain accurate records, manage online documents, and ensure timely filing and reportingAssist the Clinic Coordinator in managing staff caseloads and client appointmentsSupport the director and therapist team with day-to-day responsibilities and special projectsCoordinate and book travel arrangements for staff and clientsAssist in planning and executing events, including follow-up tasksProvide comprehensive support to staff, including equipment management and inventory controlGreet clients (both children and adults) and handle inquiries in a professional and welcoming mannerPrepare and distribute minutes of staff meetings, and manage the flow of forms and documentsAssist with bi-monthly cross-checking of client payments with billingCreate and maintain client files, ensuring data integrity and securityProvide backup support for the Clinic Coordinator and other administrative staff as needed

Qualifications

Bachelor's Degree is highly preferredMinimum of 2 years of experience in office administration or a related fieldStrong communication, interpersonal, and time-management skillsExceptional organizational and multitasking abilitiesHigh attention to detail and accuracyProficient in Microsoft Office Suite and online tools such as Google Drive, Google Chat, and ZoomAbility to work both independently and as part of a collaborative teamCustomer service experience preferred; healthcare experience is a plusSpanish language skills are preferred but not required

Benefits

Comprehensive health benefits including Medical, Dental, and Vision insurance401(k) plan with company matchingFlexible spending accountPaid time off and employee discountsLife insurance and additional benefitsSchedule:Full-time position, Monday to Friday from 8:30am - 5:00pm at 29516 Kohoutek Way, Union City, CA 94587Ability to reliably commute to or relocate to Union City, CA, before starting work is requiredCompensation: $28 - $32 per hour DOEWhy Join Us?Ascend Rehab Services, Inc. offers a vibrant, inclusive, and innovative work environment that values work-life balance and fosters professional growth. Join our team and be part of a dedicated group making a real difference in the lives of special needs children and their families.If you are a proactive, organized professional looking to contribute to a meaningful cause, we would love to hear from you!How to Apply:Please submit your resume and cover letter detailing your relevant experience and why you are interested in this position.#INDPED