Administrative Executive

Administrative Executive (Front Office)Join our dedicated team at Prayatna – Dubai Branch.We are looking for a proactive, customer-focused, and compassionate Administrative Executive to manage our front office operations and ensure a welcoming, efficient experience for patients and their families.Key ResponsibilitiesManage front desk operations and serve as the first point of contact for patients and visitors.Coordinate appointments, patient registrations, billing support, and medical records.Handle inquiries from patients, parents, and caregivers with empathy, professionalism, and confidentiality.Deliver exceptional customer service while ensuring a positive patient experience.Support clinical and administrative teams with day-to-day operational tasks.Maintain accurate documentation, reports, and front office records.Assist in service coordination, patient follow-ups, and contribute to achieving service and operational goals.RequirementsMinimum 2 years of experience in front office, customer service, and sales within a hospital or healthcare setting.Previous experience in a clinical or multidisciplinary healthcare environment is highly preferred.Excellent communication, interpersonal, and customer service skills.Multilingual proficiency is highly desirable (English is mandatory; Arabic, Hindi, Malayalam, Urdu, or other languages are an added advantage).Strong organizational skills with the ability to manage multiple responsibilities in a fast-paced environment.Proficiency in MS Office and hospital/clinic management software is preferred.A professional appearance, positive attitude, and patient-centric approach.