Administrative Officer

Admin Officer – Client Communication & CoordinationLocation: Dubai, UAEEmployment Type: Full-TimeSalary: AED 4,000–5,000 per monthBenefits: As per UAE Labour LawStart Date: Immediate availability is an advantage.About the RoleWe are hiring on behalf of a well-established Business Setup & Tax Advisory company in Dubai. We are looking for a proactive and detail-oriented Admin Officer – Client Communication & Coordination to serve as the primary point of contact between clients and internal teams.This role is ideal for someone with strong administrative and customer service skills, excellent communication abilities, and the ability to coordinate multiple tasks while maintaining high standards of client service. A background in engineering or technical documentation is preferred due to the nature of the projects handled.Key ResponsibilitiesRespond to client calls and inquiries professionally in Arabic and English.Understand client requirements and coordinate with internal teams to ensure timely resolution.Handle client concerns, document issues accurately, and escalate when appropriate.Conduct follow-up calls regarding documentation, approvals, appointments, and project updates.Prepare professional emails, reminders, and client communications.Maintain accurate client records, communications, and follow-up activities in the CRM system.Coordinate with engineers, accountants, and project teams to support smooth project execution.Monitor outstanding client requests and ensure timely completion.Organize digital documents, maintain project files, and upload documents to relevant online portals when required.Prepare periodic reports on client communications, follow-ups, and administrative activities.QualificationsDiploma or Bachelor's degree in Civil Engineering, Architecture, Quantity Surveying, Land Surveying, or a related discipline is preferred.1–2 years of experience in administration, customer service, client coordination, front office, or a similar role.Experience using CRM or customer support systems is an advantage.Ability to understand technical drawings or engineering documentation is preferred.Professional proficiency in Arabic and good English communication skills, both written and spoken.Proficiency in Microsoft Excel, Word, and Outlook.Strong organizational skills with excellent attention to detail.Ability to manage multiple priorities in a fast-paced environment.What We're Looking ForExcellent communication and interpersonal skills.Customer-focused and solution-oriented mindset.Strong coordination and problem-solving abilities.Professional, organized, and dependable.Ability to work independently while collaborating effectively with internal teams.Why Join Us?Opportunity to work with a growing and established organization.Collaborative and supportive work environment.Professional development and career growth opportunities.Competitive salary and benefits in accordance with UAE Labour Law.EligibilityApplicants must be legally authorized to work in the UAE.If you are a motivated professional with strong communication and coordination skills and are looking to build your career in a dynamic organization, we encourage you to apply.