Administrative/PRO Specialist

Role Overview:We are looking for an experienced and proactive Senior Business Associate to lead our PRO (Public Relations Officer) and administrative functions. You will manage all government-related transactions, keep the company compliant with local regulations, and run day-to-day office operations smoothly. This role suits a detail-oriented professional who knows UAE government procedures well, builds strong relationships with authorities, and can handle multiple priorities independently.

Key Responsibilities

PRO & Government Relations Handle end-to-end visa processes, including entry permits, medicals, Emirates ID, and labour-related transactions with MOHRE such as renewals, cancellations etc.Liasoning with government entities including GDRFA/ICP, MOHRE, Department of Economy/DED, free zone authorities, municipality, and Amer/Tasheel centres.Obtain, renew, and amend trade licenses, establishment cards, and other company permits on time.Handle document attestation, legal translations, and notarization as required.Track expiry dates for all company and employee documents and start renewals ahead of deadlines to avoid fines.Keep up to date with changes in government regulations and advise management on compliance.Manage employee and dependent medical insurance, including additions, renewals, and cancellations, and coordinate with insurance providers.Administration & Office Management Oversee daily office operations, including facilities, supplies, maintenance, and vendor coordination.Maintain accurate and organized records of company documents, employee files, licenses, and contracts, both physical and digital.Manage tenancy contracts, Ejari registration, utility accounts, and office-related agreements.Support HR with onboarding and offboarding logistics, including documentation, onboarding kits, procure assets etc.Prepare administrative reports, correspondence, and letters for management.Ensure pantry, grocery, and office supplies are replenished on timeManage petty cash and process admin-related invoices and expenses.Act as the main point of contact between the company and government bodies.HR Support: Handle onboarding and offboarding logistics including onboarding kits, office accesses, biometrics, asset recovery, coordinating email and access deactivation with IT, and visa and insurance cancellationsCoordinate logistics for employee engagement activities such as birthdays, farewells, offsites, and R&R events, including certificates etc.Manage employee travel bookings, including flights, hotels, and transport, and coordinate with travel vendors.Procure laptops and other assets, and ensure they are set up before new employees join.Maintain the asset register, handle asset assignment, resets, and recovery from existing employees.

Qualifications

4+ years of experience in PRO and administrative roles in the UAE, with at least 2 years in an independent capacity.Proven experience handling mainland and/or free zone company transactions.Strong knowledge of UAE labour, immigration, and licensing procedures.Hands-on experience with government portals and systems (e.g. ICP, GDRFA, MOHRE, Tasheel, Amer, Tas-heel/free zone portals).Excellent organizational, time-management, and follow-up skills.Proficiency in MS Office (Word, Excel, Outlook).Fluent in English and Arabic.