Administrative Support Intern

Company DescriptionArtheon Medical is a nationally recognized leader in Durable Medical Equipment, specializing in Continuous Glucose Monitors (CGMs), External Catheters (PureWicks), and Compression Orthotics. We provide true white-glove service and work directly with Medicare and the Department of Labor (DOL). Through partnerships with industry leaders like Abbott, Dexcom, and BD, we deliver innovative, reliable medical solutions—so better health feels simple and stress-freePosition Overview:We’re seeking a Client Relations Intern to join our team in Downtown Tampa, FL. This internship provides valuable hands-on experience in healthcare administration, client relations, and patient support within a fast-paced, mission-driven environment.The ideal candidate will be compassionate, detail-oriented, and eager to learn. You’ll assist our Intake and Customer Success team with patient onboarding, scheduling, and communication — ensuring every client and patient receives timely, professional, and respectful service. You’ll play an important part in ensuring a smooth, positive experience for every patient and provider we serve.Key Responsibilities:Provide exceptional customer service within the office, scheduling patient shipments, answering incoming calls, and assisting patients and providersSupport patient intake, data entry, and documentationCommunicate with referral sources, healthcare providers, and insurance partnersGuide patients through the process of receiving medical equipment and suppliesPromptly report and document customer concerns or grievances to supervisorsEnsure confidentiality and maintain professional communication at all timesAccurately record and forward customer issues to management for resolutionCollaborate with team members to achieve daily service goalsAdaptable: Willing to take on additional duties as needed related to collections or administrative supportProfessionalism Expectations:Reports to work on time and as scheduledWorks cooperatively with all team membersDisplays a willingness to help others and embraces constructive feedbackPresents a friendly, respectful, and professional demeanor in all interactionsTreats every patient and customer with dignity, respect, and fairnessWhat We Offer:$14/hour base pay + bonus opportunitiesFlexible work scheduleHands-on training in healthcare client relations and intake processesExperience working directly with patients, providers, and referral sourcesSupportive, team-oriented office culture in Downtown TampaIdeal Candidate:Compassionate and professional demeanorStrong communication and organizational skillsDetail-oriented and eager to learnInterested in healthcare, client relations, or business operationsReliable and team-orientedThis is a great opportunity for someone looking to gain valuable real-world experience in healthcare operations, customer success, and client relationship management.