Administrator Assistance

Admin at Starwalkers Clinic, DHCC, Dubai!Please read the details before applying!We are looking for a highly organised and reliable Administrator to support daily operations at Starwalkers Clinic, DHCC, Dubai. The ideal candidate has strong communication skills, a proactive approach, and the ability to manage multiple responsibilities in a fast-paced healthcare environment. This role works closely with the founder, team manager, therapists, and support staff to ensure smooth clinic operations, client satisfaction, and achievement of departmental goals.

Key Responsibilities

Maintain clear, professional communication with clients, staff, and external partnersManage daily correspondence, including emails, calls, and messages, in a timely mannerFollow up on payments and ensure timely collections in coordination with managementPrepare, update, and organise databases, records, and operational reportsHandle client and employer information with strict confidentiality and discretionAddress and resolve client concerns efficiently to ensure overall satisfactionManage calendars, appointments, and schedules for clients and internal teamsCoordinate meeting spaces and conference room bookingsSupport departmental planning and ensure operational goals are consistently metMaintain structured filing systems and organise therapy documentation from therapistsSupport Therapists by helping create and organise resourcesWork closely with the founder and team manager on daily operations and administrative planningAssist the content creator with managing and promoting services, products, and content across social media platforms in line with the organisation’s brand and strategyFollow company best practices and contribute to an efficient, well-managed work environmentWhat You BringBachelor’s degree in Business Administration, Healthcare Administration, or a related field preferredPrevious experience in an administrative or office support role, preferably in a healthcare or clinic settingStrong written and verbal communication skillsExcellent organisational and time-management abilitiesHigh attention to detail with the ability to manage multiple tasks efficientlyProven ability to handle confidential information with discretion and professionalismComfortable with databases, record-keeping, and basic reporting toolsStrong problem-solving skills with a client-focused mindsetAbility to work independently as well as collaboratively within a teamFamiliarity with scheduling systems, email management, and office softwareStarwalkers Clinic’s values are rooted in teamwork, a positive workplace culture, professional development, and a Neurodiversity-Affirming approach that guides our work with clients and each other.