Administrator

Property Management Administrator - (Russian Speaker)About the RoleMetropolitan Properties is seeking a highly organised and proactive Property Management Administrator to join our Property Management team.The Property Management Administrator will be responsible for supporting the day-to-day operational activities of the Property Management department, coordinating maintenance requests, following up on pending works, and ensuring smooth communication between tenants, landlords, agents, contractors and building management.This role is a key administrative and coordination position within the team, helping ensure that maintenance, move-in and move-out processes are handled efficiently, accurately and within agreed timelines.Key ResponsibilitiesProvide administrative and operational support to the Property Management team.Coordinate and follow up on maintenance requests and ongoing works.Liaise with tenants, landlords, agents, contractors and building management to ensure issues are addressed promptly.Track outstanding maintenance jobs and provide regular updates to relevant stakeholders.Coordinate move-in and move-out processes, ensuring all required arrangements and documentation are completed.Schedule maintenance visits, inspections and contractor appointments.Follow up with contractors regarding quotations, approvals, work completion and outstanding issues.Maintain accurate records of maintenance requests, property issues, contractor visits and completed works.Assist with coordinating access to properties for contractors, technicians and inspectors.Communicate professionally with tenants and landlords regarding maintenance updates, timelines and access arrangements.Escalate urgent or unresolved issues to the relevant Property Manager or department head.Ensure all property management administrative processes are completed accurately and on time.Maintain organised digital records and ensure relevant documentation is properly updated.Support the wider Property Management team with additional administrative and operational tasks when required.RequirementsPrevious experience in property management, real estate administration, facilities management, customer service or a similar coordination role is preferred.Strong organisational and administrative skills.Excellent follow-up and time-management abilities.Strong communication skills, both written and verbal.Ability to coordinate multiple maintenance requests and priorities simultaneously.Professional and confident when communicating with tenants, landlords, agents and contractors.Strong attention to detail and accuracy.Good knowledge of Microsoft Office and general administrative systems.Ability to work effectively in a fast-paced environment.UAE real estate or property management experience would be an advantage.Key CompetenciesOrganisation & coordinationStrong follow-up skillsCommunication & customer serviceAttention to detailProblem solvingTime managementAbility to manage multiple prioritiesProfessionalism and reliabilityWhat We OfferOpportunity to join an established and growing Property Management division.Professional and supportive working environment.Career development opportunities within Metropolitan Properties.Exposure to a diverse portfolio of residential properties and clients.Opportunity to work alongside an experienced Property Management team.