Admissions Coordinator

Admissions Coordinator – PHP/IOPPurple Recovery | Atlanta, GAFull-Time | Competitive Pay + Bonuses | 401(k) | Great CulturePurple Recovery is looking for a motivated, personable, and organized Admissions Coordinator to join our team. This is a hybrid admissions and relationship-building role for someone who enjoys helping people, communicating with families and referral partners, and being part of a fast-paced treatment environment.The ideal candidate is someone who can build genuine relationships while also staying organized and making sure every detail of the admissions process is handled correctly.What You’ll DoAdmissions & Intake* Respond to new inquiries from potential clients, families, and referral sources.* Walk clients and families through the Purple PHP/IOP treatment process, expectations, and next steps.* Schedule and coordinate client intakes.* Facilitate admissions/intake appointments and ensure a smooth transition into treatment.* Coordinate closely with clinical, medical, operations, and administrative teams throughout the admissions process.* Help prospective clients feel comfortable, informed, and supported from their first interaction with Purple.Insurance & Verification* Obtain and submit Verification of Benefits (VOB) for prospective clients.* Communicate insurance information and benefits clearly to families and referral sources.* Track outstanding insurance and admissions requirements.* Maintain accurate and timely admissions records.Referral & Relationship Development* Track outgoing referrals and coordinate appropriate placement when Purple is not the right level of care.* Maintain relationships with hospitals, therapists, treatment centers, case managers, attorneys, and other referral partners.* Spend time in the community developing and maintaining referral relationships.* Meet with referral partners and help them understand Purple’s PHP/IOP programs.* Stay connected with Purple alumni and help maintain strong alumni relationships.* Represent Purple professionally at networking events, meetings, and community activities.Communication & Availability* Communicate consistently with the admissions and clinical teams.* Respond promptly to calls, texts, and other admissions inquiries.* Participate in an on-call rotation/availability, including some evenings and weekends, using a company-provided or personal mobile device.* Ensure prospective clients receive timely responses when they reach out outside of normal business hours.What We’re Looking For* Excellent communication and interpersonal skills.* Highly organized with strong attention to detail.* Comfortable talking with people who may be experiencing a difficult or stressful time.* Ability to build authentic relationships with families, clients, alumni, and professional referral partners.* Strong follow-through and ability to manage multiple admissions simultaneously.* Comfortable working independently while communicating closely with a team.* Professional, positive, and energetic attitude.* Ability to work in a fast-paced environment where priorities can change quickly.* Previous experience in behavioral health, substance abuse treatment, admissions, business development, case management, healthcare, or a related field is preferred.* Experience with insurance verification and/or treatment admissions is a plus.This Role Is a Great Fit For Someone Who…* Loves people and relationships.* Is naturally outgoing and comfortable picking up the phone.* Can balance sales/relationship-building with administrative responsibilities.* Enjoys getting out of the office and meeting referral partners.* Takes ownership and doesn’t need to be micromanaged.* Understands that admissions is about more than paperwork—it’s about helping someone take the first step toward getting their life back.Compensation & Benefits* Competitive salary* Performance-based bonuses* 401(k)* Full-time position* Opportunities for professional growth* Great team culture* Supportive, collaborative work environment* Opportunity to make a meaningful impact on clients and families* Community networking and relationship-building opportunitiesBecause admissions can happen outside traditional business hours, this position will also require some evening and weekend availability to answer calls/messages on a mobile device. The expectation is not to work a full shift on evenings/weekends, but to be available to respond to appropriate admissions needs when necessary.⸻Join Purple RecoveryAt Purple, we believe the admissions experience sets the tone for the entire treatment journey. We’re looking for someone who can make people feel heard, respected, welcomed, and confident that they’ve found the right place to get help.If you’re an energetic, relationship-oriented person who wants to be part of a high-performing team with a great culture, we’d love to hear from you.Job Type: Full-TimePosition: Admissions Coordinator – PHP/IOPLocation: Atlanta/Lawrenceville, GACompensation: Competitive Pay + Bonuses + 401(k)