Admissions Counselor

Company Description StudyIn is a global higher education specialist that has been connecting students with leading universities worldwide since 2006. The organization offers expert guidance and personalized support, helping students navigate every step from application to arrival. With operations in over 100 locations across more than 40 countries, StudyIn combines international reach with local insights to support diverse academic and career goals. Trusted by top universities, the company delivers effective international recruitment solutions that focus on attracting and enrolling high-quality, best-fit applicants.Role Description The Admissions Counselor is a full-time, on-site role based in Dubai, United Arab Emirates. This role involves guiding prospective students through the admissions process, including initial counseling, program matching, application assistance, and document review. The Admissions Counselor responds to inquiries, conducts consultations in person and via phone or online channels, and supports students in understanding admission requirements, timelines, and visa-related steps. The role includes maintaining accurate records, coordinating with university partners, participating in recruitment events, and meeting conversion and enrollment targets. The Admissions Counselor collaborates with colleagues to ensure a smooth and positive experience for all prospective students.Qualifications Candidates should possess strong Interpersonal Communication and Communication skills to effectively counsel and support diverse student populations.Candidates should possess solid Customer Service skills to manage inquiries, resolve concerns, and provide consistent, timely support.Candidates should possess Sales skills to convert leads into enrollments, meet recruitment targets, and promote suitable programs and institutions.Candidates should possess an understanding of Education systems and international study pathways to advise students on academic options and admissions requirements.Relevant experience in admissions, student recruitment, counseling, or customer-facing roles, preferably within higher education or international education.Proficiency in English; additional languages commonly used in the region are an advantage.Strong organizational skills, attention to detail, and the ability to manage multiple cases and deadlines.Bachelor’s degree in a relevant field such as Education, Business, Communications, or a related discipline is preferred.