Adoption & Measurement Analyst (BI)

Inbox Business Technologies is looking for an experienced Adoption & Measurement Analyst (BI) to own the measurement engine of the programme — designing and maintaining the KPI framework, surveys and dashboards that track engagement, data literacy and satisfaction, and turning data into insight that steers the change effort.Employment Type: Full-time employmentResponsibilitiesBuild and maintain the adoption KPI framework across the three metric themes (Employee Engagement, Data Literacy, Employee Satisfaction)Design and administer surveys and polls (awareness, satisfaction) with the SMEs, and analyse results including sentiment and trendsDevelop Power BI dashboards and progress-tracking reports at the defined quarterly / annual cadencesCalculate metrics per the RFP's defined calculation methods (e.g., completion rates, attendance rates, survey scores)Provide adoption insights and recommendations to the Change & Communications LeadMaintain data quality, definitions and documentation for all measuresRequirements4-7 years in data / BI analysis, insights or measurement — ideally in change, HR, or programme analyticsProven dashboard delivery and survey-based measurement experiencePower BI dashboard design; advanced Excel; basic statisticsKPI framework design and adoption/change metricsSurvey design and tools (MS Forms / Qualtrics); sentiment and trend analysisCertifications in Microsoft PL-300 (Power BI Data Analyst) — preferredLanguage: English (fluent)