AI Agent Engineer

Location: Mumbai (1 position) , Chennai (2 positions)Experience: 5+ yearsBlue Machines builds production Voice AI for India's largest enterprises — millions of live conversations in Hindi, Hinglish, and regional languages. You design, build, integrate, and debug the AI agent end-to-end. You are delivery for your agent, not a partner handing off to it.You'll Own Conversation design, prompts, guardrails, and tool-calling logic Basic integrations (webhooks, CRM writes, callbacks) your agent depends on Debugging: given a bad call, prove whether it's prompt, platform, or data — not guess Evaluation and iteration: hallucination rate, completion rate, latency, cost Experiments on your own agent's funnel (opening line, retry cadence, sequencing) with a defined success metric Client-facing calls on your agent: explain what broke, what you're doing about it, and set realistic timelinesMust Have 5+ years of experience, with hands-on work shipping an LLM/AI feature real users touched — chatbot, RAG, or agent (voice a plus, not required) Can read a log or trace and reason whether an issue is prompt, platform, or data Comfortable pulling your own data in SQL, Sheets, or Python Fluent English and Hindi Willing to travel for client workshops and live-call reviews Comfortable in front of clients — can explain a technical issue in plain terms and manage expectations withoutbecoming defensiveGood to Have Tamil, Telugu, Kannada, Malayalam, Marathi, or Gujarati BFSI/lending exposureNon-Ideal Fit Ship-and-forget builders uninterested in monitoring or RCA Spec-writers who don't buildProcessScreen → live take-home (build + deploy a working voice agent) → deep-dive on what you built → finalconversation. The take-home is the real gate on voice-specific skill — not the resume.