AI Consultant

Remember when everyone suddenly became an AI expert?A few years ago it was sourdough ... Then everyone was an epidemiologist ... Then an economist ... Then a property guru.Now everyone's got ChatGPT open in another tab and confidently declaring, "AI will solve everything."Spoiler alert: it won't.At least not without someone who knows the difference between "that's a cool demo" and "that'll actually save this business hundreds of hours a month." That's where you come in.We're looking for an AI Consultant who can help Australian businesses move beyond the novelty and into the genuinely useful. Someone who's just as comfortable talking to a CEO about strategy as they are helping a team discover their first practical AI use case. Someone who's curious enough to keep learning because, let's be honest, the AI landscape changes more often than Melbourne's weather.If you've ever found yourself saying "Yes, AI can do that... but should it?" then we should probably have a chat.About First FocusFirst Focus is Australia's leading mid-market Managed Service Provider, and we've held the #1 MSP spot in Australia on Cloudtango for nine consecutive years. We've been growing for more than 15 years and now have almost 500 people across Australia, New Zealand and the Philippines.We're big enough to work with some fantastic customers and tackle genuinely interesting technology challenges, but small enough that you're still a person, not employee number 11,482. You'll have leaders who know your name, colleagues who'll happily jump in to help, and customers who see you as a trusted advisor rather than someone who just resets passwords.We believe smart people do their best work when they're trusted, supported, and given room to grow. It's a surprisingly effective strategy.Why you'll love this roleThis isn't about building another chatbot because someone saw one on LinkedIn.You'll work directly with organisations that genuinely want to rethink how they operate using AI.You'll influence executive teams, shape strategy, run engaging workshops, design practical solutions and help customers adopt AI responsibly.Some days you'll be mapping out an AI roadmap.Other days you'll be helping a client discover that automating six hours of repetitive work each week is actually more exciting than the latest flashy demo.That's a good week in our books.RequirementsWhat you'll be doingIdentify AI opportunities that improve business outcomes and operational efficiencyTranslate business challenges into practical AI use cases and implementation roadmapsLead AI discovery workshops with customers and key stakeholdersChampion AI adoption across client organisations and build confidence through educationAdvise customers on AI strategy, governance and responsible AI practicesDesign and recommend AI solutions using leading platforms including OpenAI and AnthropicBuild trusted relationships with executives and operational teams alikeStay across emerging AI technologies and identify opportunities that create real value for customersWork closely with technical and consulting teams to deliver successful client outcomesWhat we're looking forWe're not looking for someone who's memorised every model released since breakfast.We're looking for someone who's endlessly curious.You'll probably bring:Experience in technology consulting, digital transformation or AI advisoryStrong understanding of generative AI platforms, ideally OpenAI and/or AnthropicExcellent communication skills and the ability to explain complex concepts in plain EnglishExperience facilitating workshops and engaging stakeholders at all organisational levelsConfidence advising customers on AI governance, ethics and responsible adoptionCommercial thinking with the ability to balance innovation and practical business outcomesA proactive, self-motivated approach and the confidence to work independentlyA genuine passion for learning because AI certainly isn't slowing down for anyoneBenefitsWhy First Focus?You'll receive:Competitive salary package including up to $110,000 + super + other benefitsFree access to Uprise, including confidential 1:1 coaching with qualified psychologists and counsellorsFlexible hybrid working to support work-life balanceOur "Never Stop Growing" program, including 10 paid study days each year, certification exam fees and salary increases for completed certifications (conditions apply)Frequent internal technical training and access to an extensive learning libraryFastTrack mentoring programOpportunities to work with cutting-edge AI technologies and help shape our AI practiceA genuinely supportive culture where people share knowledge rather than hoard itOur MAD (Making A Difference) Council supporting equality, charity and environmental initiativesOption to package a Tesla company car (conditions apply)Regular social events, great people and plenty of laughs along the wayOne of our values is Live Curiously, and this role is probably its best example. We believe asking "Why?" and "What if?" leads to better ideas, better technology and better customer outcomes. If that sounds like your kind of environment, you'll fit right in. Learn more about how we work at https://www.firstfocus.com.au/about-us/.Ready to help shape what AI actually looks like in Australian businesses?If you're excited by solving real business problems, love learning, enjoy working with customers and believe AI is at its best when it helps people rather than replaces them, we'd love to hear from you.Bring your curiosity.We'll bring the customers.We'll figure out the future together.Neurodiversity: First Focus welcomes applications from Neurodiverse candidates. We recommend & appreciate disclosure along with the application so that a copy of our Neurodiversity Statement can be provided outlining the flexible options we can offer to best showcase your skills.AI in Recruitment: We use AI-assisted recruitment tools as part of our recruitment process. These tools do not make hiring decisions. Candidate information is handled in accordance with the Privacy Act 1988 (Cth).