AI Product Manager – Cross-Border Payments
Coins.ph · Shenzhen, Guangdong, China
Apply & track with Apply EdgeWe are looking for an AI Product Manager to join our Cross-Border Payments team.This role combines strong technical understanding, FDE (Forward Deployed Engineer) capabilities, APP product experience, and AI product expertise. You will work closely with engineering, operations, risk, and business teams to identify real-world problems and turn AI and technology capabilities into scalable products.ResponsibilitiesOwn the end-to-end product lifecycle for cross-border payment products, with a strong focus on APP and user-facing experiencesDeeply understand user and business needs, using data and user insights to improve product experience, conversion, engagement, and efficiencyOperate with an FDE mindset by working closely with business and operational teams to identify problems, prototype solutions, and drive them into productionPartner closely with engineering teams and contribute to technical discussions involving APIs, system architecture, data, integrations, and frontend/backend interactionsIdentify and develop opportunities to apply AI/LLM capabilities to real business and product scenariosDesign and launch AI-powered features and workflows, including LLM applications, AI Agents, RAG, intelligent customer support, AI-assisted operations, and workflow automationOwn the full AI product lifecycle from problem identification, product definition, solution design, development, launch, and performance evaluationUse product data, user feedback, and market insights to continuously improve product performanceCollaborate cross-functionally with Engineering, Design, Operations, Data, Risk, and other stakeholders to drive product initiatives from concept to productionSupport product localization and optimization across different international marketsRequirements3+ years of Product Management experience, with strong technical understanding or a technical background. A degree or previous experience in Computer Science, Software Engineering, or a related field is preferredProven experience building and operating consumer-facing or APP products, with a strong understanding of user growth, engagement, retention, conversion, and UXHands-on experience with AI products or AI-powered projects, with a solid understanding of LLMs, AI Agents, RAG, and related AI technologiesDemonstrated ability to translate AI capabilities into practical product and business applications, rather than simply using AI toolsStrong technical understanding of APIs, databases, system architecture, data flows, and frontend/backend interactionsAbility to work closely with engineers and participate meaningfully in technical solution design. Coding experience is a strong plusStrong analytical and problem-solving skills, with the ability to use data to identify problems and measure product impactExperience in payments, fintech, cross-border payments, financial products, or transaction-based businesses is preferredStrong business judgment and ability to work effectively in a fast-paced, ambiguous environmentProfessional working proficiency in English; experience with international or global products is preferredWe may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.