AI Solutions Engineer

About the Role:We’re looking for a hands-on AI Solutions Engineer who can turn complex content, compliance, and workflow challenges into practical, AI-enabled products. This role sits at the intersection of integration engineering, intelligent automation, product development, and delivery quality. You’ll design and deliver solutions that transform how regulatory, standards, legal, and risk information is collected, structured, analysed, and turned into customer value. You’ll work across AI services, workflow orchestration, search, and data pipelines, helping scale our standards and compliance products while supporting expansion into GRC and risk management solutions.This is an applied role suited to someone who can move confidently between business requirements, system design, experimentation, implementation, and QA. What You’ll Be Doing:AI Product DeliveryDesign, build, and enhance AI-powered product features that solve real-world problemsTranslate ambiguous business needs into clear technical solutions and delivery plansIntegrate LLMs, search, OCR, and workflow systems into production-ready applicationsDefine guardrails, fallback paths, and review loops to ensure outputs are accurate and auditableIntegration & Workflow AutomationBuild integrations across internal systems, external data sources, and content feedsDevelop automation for ingestion, enrichment, review, and publishing workflowsHandle semi-structured and unstructured data, including low-quality source materialImprove the flow of information across products and operational processesCompliance, Standards & GRC SolutionsDeliver AI-assisted capabilities such as document comparison, obligation extraction, and knowledge retrievalContribute to solutions in vendor risk, self-assessments, policy generation, and horizon scanningEnsure outputs are explainable, commercially relevant, and aligned to customer needsBusiness Analysis & QualityGather requirements and convert them into user stories, workflows, and acceptance criteriaIdentify edge cases, risks, and validation requirements earlyPartner with QA to define testing approaches for AI-driven systemsUse feedback and production insights to continuously improve performance and trustDelivery & CollaborationWork closely with product, engineering, QA, and business teamsBalance rapid experimentation with scalable, maintainable deliveryCommunicate clearly with both technical and non-technical stakeholdersContribute to a culture of pragmatism, accountability, and continuous improvement About You:Essential ExperienceProven experience delivering AI-enabled solutions, integrations, or workflow automation in productionStrong experience with APIs, JSON, and system integration patternsHands-on experience with LLMs, prompt design, and evaluationExperience with search, retrieval, text processing, or knowledge-based systemsAbility to translate business requirements into technical designs and delivery outcomesExposure to QA, testing, or validation for complex systemsHighly RegardedExperience in compliance, legal, risk, or regulated industriesFamiliarity with OCR, document parsing, metadata extraction, or entity recognitionKnowledge of SQL and at least one language (Python, C#, JavaScript/TypeScript)Experience with RAG, vector search, or explainable AI approachesExperience with data pipelines, ingestion workflows, and monitoringBackground working in Agile, cross-functional teams Key Skills & Attributes:Strong solution design and systems thinkingPractical, real-world application of AISolid integration and workflow design capabilityClear business analysis and requirement definition skillsFocus on quality, validation, and reliabilityStrong collaboration and communication skillsWhy Join Intertek Inform?Work on cutting-edge AI applications in compliance and riskBuild real, production-grade AI products (not just prototypes)Be part of a growing global organisation with strong market presenceCollaborate across product, engineering and commercial teamsOpportunity to shape the future of AI in regulatory and standards environments