AI Subject Matter Expert (SME)

Inbox Business Technologies is looking for an experienced AI Subject Matter Expert (SME) to provide AI-domain expertise across both segments — ensuring communication content on AI, GenAI and agentic AI is technically accurate, responsible and credible, and supporting AI-product-launch communications and AI-literacy measures.Employment Type: Full-time employmentResponsibilitiesServe as the authority on AI, GenAI, agentic AI and machine-learning concepts for all programme contentReview and validate the technical accuracy of AI-domain content — AI-product launches, responsible/ethical AI, and safe-use messagingAdvise on AI-literacy modules and awareness measures, and co-design related survey/assessment items under Segment 3Support executive briefings and AI-product-launch communications with subject-matter credibilityGuide the Communications team on responsible-AI messaging, including bias, hallucination and privacy-conscious usageInterpret AI-adoption signals with the Adoption Analyst and recommend content or intervention adjustmentsRequirements7-11 years in AI / machine learning, data science or applied AI, with recent GenAI / agentic-AI exposureExperience advising or enabling AI adoption in an enterprise setting preferredAwareness of responsible-AI and AI-governance practicesAI, GenAI and agentic AI concepts; machine-learning fundamentalsResponsible & ethical AI; AI product adoption and safe-use practicesAI-literacy content and awareness-measure designTranslating AI concepts for business audiences; stakeholder advisoryAn AI/ML certification (e.g., Azure AI, Google Professional GenAI/ML, NVIDIA AI) — preferredLanguage: English (fluent)