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AI Training and Enablement Lead (support role)

Tawasol Solution and Services LLC · Dubai, United Arab Emirates

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AI Training and Enablement Lead (support role) - SCS AI SolutionsSupport role · part time, FTE set per month (heavier during rollout and handover) · UAE-based · 12 months · immediate startThe training lead makes sure the client's staff use the solutions confidently and can run them after handover, which is a core part of every project.What you will doAssess training needs for each user group: end users, reviewers, power users, IT administrators and managers.Write bilingual (Arabic and English) training material, quick guides and short videos.Deliver classroom and online training during office hours, and record attendance and results.Run AI literacy sessions: what the AI can and can't do, how to check its output, when to escalate.Measure adoption after go-live and close gaps; lead the knowledge-transfer plan with the AI delivery lead.Must haveSIgnificant experience designing and delivering training for software rollouts (more is a strong plus), ideally Microsoft 365 or Power Platform.Experience training large-enterprise users.Can deliver training in Arabic and English, or English with an Arabic-speaking co-trainer arranged.Must be present in UAE already and available to start immediately (with 5 days notice).Nice to haveChange management certification (Prosci or similar).Microsoft Certified Trainer (MCT).AI literacy or Copilot adoption programmes.