Air Imports Agent

David Charles Associates Limited · Hounslow, England, United Kingdom

Our client is a global Freight Forwarder based in the London Heathrow area. Due to the ongoing success and demands of their business, they are looking for a new Air Imports Clerk to focus on their temperature sensitive biological & pharmaceutical shipments, joining an existing team of Customer Ops Agents. Ideally, we are looking for someone with relevant industry experience and background who is happy to work in a robust and progressive company.

Main Responsibilities

To prepare and present quotes for Air & Road consignments
To provide Customer Service Excellence for both verbal and written communications
Complete assigned tasks within agreed timeframes
Complete bookings and sales according to both customer & company timescales
To ensure data & security integrity of both customer & company information is always controlled
Co-ordinate with other company offices & groups
Co-ordinate transport with both UK & Overseas approved strategic service partners
To provide guidance on appropriate paperwork for customs clearance
Prepare & co-ordinate all forms of freight documentation including airwaybills, Shipping Certificates, Health Certificates, Import & Export Licenses, Customs Entry Documentation, and any other supporting shipping documentation
Prepare & complete Customs Control submissions for Imports & Exports
To work with all types of cargo and all necessary associated tasks
To use company vehicles on occasion to deliver and collect paperwork and or shipments
To undertake any training courses required to understand and complete job tasks
To co-ordinate Group project tasks as and when directedThe role will require you to work Monday to Friday 8am - 4.30pm and 9.30am - 6pm on alternate weeks (any additional work is paid overtime). You will need to be a car driver and able to work to deadlines whilst always ensuring an exemplary level of customer service.David Charles Associates is a Recruitment Business and Agency.