AM Room Attendant

The Ivy Hotel is a Michelin Key hotel, having been awarded 2 Michelin Keys for the 2nd consecutive year. We pride ourselves on our execution and delivery of the absolute best in service, cuisine and ambiance. We are proud of creating a culture that includes everyone as family, expects everyone to work diligently to help achieve our goals, and offers opportunity to grow and learn and build a career.Job DescriptionWe are seeking a dedicated and detail-oriented AM Room Attendant to join our team in Baltimore, United States. As an AM Room Attendant, you will play a crucial role in ensuring our guests have a comfortable and pleasant stay by maintaining the highest standards of cleanliness in our hotel rooms and common areas. Candidate must have hotel housekeeping experience.Clean and prepare guest rooms according to established standardsMaintain the cleanliness of hotel common spaces and "back of house" areasEnsure all rooms are properly stocked with necessary amenitiesReport any maintenance issues or deficiencies to the appropriate departmentHandle guest requests promptly and professionallyMaintain the confidentiality and security of all guest roomsCollaborate with team members to ensure efficient room turnoverAdhere to all safety and sanitation protocolsPerform any additional tasks as requested by managementQualificationsProven experience as a Room Attendant in a hotel setting a must. Strong attention to detail and commitment to maintaining high cleanliness standardsExcellent customer service skills with a friendly and professional demeanorAbility to work efficiently with minimal supervisionStrong time management and prioritization skillsPhysical stamina to stand, walk, and lift throughout the shiftFlexibility to work various shifts, including weekends and holidaysKnowledge of standard cleaning procedures and productsAbility to follow instructions and adhere to safety guidelinesBasic English language proficiency for effective communicationTeam-oriented mindset with a willingness to assist colleagues as neededAdditional InformationBenefits:Medical and dental insuranceShort- and long-term disability insuranceBasic and optional life insuranceRetirement savings planPaid vacation and holidaysStaff mealsHospitality and retail perksSupportive staff culture and opportunities for professional growthThe Ivy Hotel is an Equal Opportunity Employer. Employment offers are contingent upon successful completion of a background check conducted in accordance with applicable federal, state, and local laws.