Amazon Brand Manager - Remote

Who We AreGIGABRANDS is a fast-growing, full-service Amazon agency managing 50+ brands — and we're just getting started. We combine neuromarketing, AI-powered strategy, and deep Amazon expertise to help eCommerce brands dominate their categories. Led by founder Hunter Harris, we are bullishly focused on client ROI and obsessed with delivering measurable, meaningful results.Over the past three years, GIGABRANDS has experienced phenomenal growth and is quickly becoming a recognized leader in the Amazon agency space. We are a truly full-service operation - PPC, SEO, catalog management, creative, and brand strategy, all under one roof, all executed by a team that genuinely cares about outcomes.Our culture isn't an afterthought. We run on six core values that show up in every meeting, every strategy, and every client interaction:Be a Moral Human — Serve a higher purpose. Do right by your clients, your teammates, and the people around you. Integrity is non-negotiableImprove 1% Daily — Compound growth applies to people, not just businesses. Each day you should be marginally smarter about Amazon, sharper in your communication, and more efficient in your processesExtreme Ownership — Own your actions and your outcomes. If something goes wrong on your account, own it. No blame, no excuses. Act as the missile defense system that intercepts problems before they hit the clientSolve Problems, Don't Create Them — Every challenge has a solution. Before escalating an issue, ask yourself: what is my proposed solution? Bring answers, not just questionsMake an Impact — Focus on meaningful, measurable results. Everything you do should move the needle for your clients and for GIGABRANDSFail Fast & Fail Forward — Don't fear failure. Take bold strategies, identify what isn't working quickly, document the learning, and pivot. We grow through iteration, not perfectionCore values aren't wall art here — they're recited, discussed, and applied at the start of every Pod Meeting. Each team member shares how they applied a value that week.THE ROLEThe Amazon Brand Manager is one of the most important roles at GIGABRANDS. You sit at the intersection of client success, strategy, and team leadership — the primary face of the agency for your accounts, and the engine that keeps your Pod running at full speed.You'll own a portfolio of 15-20 Amazon brands, leading a dedicated Pod that includes an Account Manager, PPC Specialist, and Graphic Designer. Your Pod structure looks like this:Brand Manager (you) — Reports to Amazon Channel Manager & CEOAccount Manager — Reports to Brand Manager for account tasksPPC Specialist — Reports to Brand Manager for account tasksGraphic Designer — Reports to Brand Manager for account tasksYou're not just executing, you're orchestrating. You protect the backend team's focus, anticipate client needs before they surface, and ensure every deliverable lands on time and on strategy. Think of yourself as a missile defense system: predictive, not reactive. You intercept issues before they reach the client and resolve problems before they become patterns.This is a leadership role for someone who thrives in a fast-paced, client-facing environment, loves the craft of Amazon brand management, and takes genuine pride in building client relationships that last.What You'll OwnClient Account ManagementOwn all client communication - every email, every Slack thread, every meeting. You are the face of GIGABRANDS for your accounts. This is non-negotiableManage 10-15 Amazon brands with a relentless focus on growth, retention, and proactive communicationProactively develop and communicate account strategy — don't wait for clients to ask. Anticipate their needs and bring recommendations before they request themReview all reports, decks, and deliverables from your PPC Specialist and Account Manager before they reach the client. Nothing goes out unreviewedTrack and report on sales targets and growth KPIs every week. Flag fiscal concerns — budget overruns, underperformance, missed targets — immediately. Don't surface problems at the quarterly reviewMaintain 30/60/90 day goals for each account and drive progress with clarity and urgencyProactively share wins with clients. Don't wait for the biweekly meeting to celebrate a sales spike or a catalog improvementBuild relationships beyond performance metrics — know your clients' business goals, team dynamics, and stressors. The Brand Manager is the first and last line of defense against churnIf a client goes silent, follow up. Call and text if needed. Silence on our side creates churnTeam Leadership & Pod ManagementLead your Pod — Account Manager, PPC Specialist, and Graphic Designer — with clarity and accountabilityDelegate tasks in ClickUp with start date, end date, time estimate, and priority level clearly defined for every taskTriage all incoming requests before routing to the team — protect your Pod's focus timeConduct biweekly Pod-level check-ins to align on account health, priorities, and capacityHandle capacity planning for your entire Pod, not just your own workloadMentor and support Junior Brand Managers and Account Managers as the team growsModel core values in every interaction — you set the tone for your PodOperations & Process ExcellenceMaintain immaculate ClickUp boards at all times — every task logged, every deadline tracked, every board actively followed up onLog every task — internal meetings, external meetings, recurring audits, ad hoc requests with start date, due date, time estimate, and priority levelAfter every client meeting, convert all notes and action items into ClickUp tasks before EOD. No action item left undocumentedAfter daily Slack and email reviews, add any new ad hoc tasks to ClickUp with time estimates by EODSchedule all recurring tasks (internal meetings, external meetings, regular audits) in ClickUp at the start of each weekCentralize all client data, strategy notes, and decisions in agreed tools, ClickUp, Notion, and the Central BrainUse the Eisenhower Matrix to distinguish urgent vs. important tasks and delegate accordinglyEnsure all meeting recordings are captured via tl;dv, with notes processed through Google GeminiImplement at least one process automation or workflow improvement per week, find the 1% every timeAnalyze new strategies, document results, and share learnings with your PodClient Meeting StandardsPrepare for every meeting: review the deck, confirm all previous action items are addressed in the update, and brief your AM and PPC Specialist on strategy and logic before the callRun post-meeting follow-up: create all ClickUp tasks before EOD, assign to correct Pod members with dates and time estimates, send a client follow-up summary where appropriate, and update the 30/60/90 day goal trackerCulture & DevelopmentParticipate in "husks" - GIGABRANDS' internal team-building and peer development sessions where you collaborate with peers and learn from senior leadersAttend and actively contribute to weekly upskilling classes; Senior Brand Managers take on a mentoring role to support the broader teamRead and apply frameworks from Extreme Ownership by Jocko Willink and Own Your Day, Own Your Life by Aubrey Marcus — these are part of how we operate, not optional readingEmbrace expanded responsibilities as the company scales. This role grows with the businessRequirementsMust-Have3-5 years of experience in brand management, account management, or eCommerce marketingHands-on Amazon experience — PPC, SEO, catalog management, and creative optimization (this is non-negotiable)Proven track record managing multiple client relationships simultaneously and delivering measurable resultsStrong leadership skills — comfortable directing cross-functional teams across different functions and time zonesExceptional organizational skills with a systematic approach to task management, reporting, and follow-throughExcellent communicator — confident presenting to clients, writing clear strategic briefs, and running structured meetingsExperience with ClickUp, Asana, Trello, or similar project management platformsFamiliarity with Notion, tl;dv, Google Gemini, Helium 10, and Data DiveAbility to thrive in a fast-paced, entrepreneurial, client-facing environment with a growth mindsetSelf-starter mentality — you bring solutions, not just problemsNative or C2-level English proficiencyAvailable during Eastern Time business hoursNice to HaveAgency background with multi-brand or multi-client account experienceExperience with the Eisenhower Matrix or similar prioritization and delegation frameworksPrior experience mentoring or managing junior team membersBenefits🚀 Real ownership — a meaningful client portfolio where your decisions directly drive growth📈 Structured career path toward Brand Director and senior leadership roles🧠 Weekly upskilling sessions and internal husks to keep you growing every week🤝 A values-driven culture built on trust, accountability, and continuous improvement📚 Access to a leadership framework built around Extreme Ownership and high-performance habits🌐 Remote-first, full-time position aligned with US working hours⚡ Be part of a fast-growing agency making serious waves in the Amazon ecosystem