Amazon Manager - RETAIL

Company Description The company operates in the retail sector with a focus on managing and optimizing Amazon marketplace performance. It is committed to delivering high-quality products and a seamless customer experience through efficient operations and responsive service. Team members collaborate across sales, customer service, and operations to support sustainable growth and brand visibility on Amazon. The organization values clear communication, data-driven decision-making, and continuous improvement in processes and customer satisfaction.Role Description This full-time, on-site Amazon Manager – Retail role is based in Ajman Emirate, United Arab Emirates. The Amazon Manager oversees day-to-day operations of the company’s Amazon retail presence, including product listing creation and optimization, pricing updates, promotions, and inventory coordination. The role includes monitoring sales performance, analyzing marketplace data, and implementing strategies to increase revenue, improve product visibility, and enhance customer satisfaction. The Amazon Manager collaborates with sales and customer service teams to resolve issues, respond to customer inquiries, and maintain high service standards. Additional responsibilities include ensuring compliance with Amazon policies, managing performance metrics, and preparing regular reports for management.QualificationsStrong communication skills and the ability to collaborate effectively with cross-functional teams.Customer service and customer satisfaction skills to manage inquiries, reviews, and issue resolution.Team management and leadership capabilities to coordinate activities and guide team members.Sales skills, including experience with retail sales targets, pricing strategies, and promotional planning.Experience managing Amazon Seller Central or similar e-commerce marketplaces.Analytical skills with proficiency in using reports and data to drive decisions and optimize performance.Organizational and time-management skills to handle multiple tasks and deadlines in a fast-paced environment.Relevant bachelor’s degree in business, marketing, or a related field, or equivalent professional experience.Familiarity with retail operations in the United Arab Emirates is an advantage.