AML Operations Quality Assurance Analyst

Our client is a top financial institution with significant North American holdings. They have operations across most major verticals, including institutional & corporate, wealth management, private clients, commercial banking, treasury, and retail banking. Introduction: Robertson is seeking a skilled AML Operations Quality Assurance Analyst to join our client in support of an existing vacancy.Contract Period: 12 months with potential to extend or convertPay Rate: Starting form $38 per hour

Location: Toronto, ONLocation Type: HybridBusiness Hours: Monday-Friday, 9:00 AM – 5:00 PM Job Responsibilities:Perform quality assurance reviews across a broad range of money laundering investigation activities in support of Anti-Money Laundering (AML) and Anti-Terrorist Financing (ATF) requirements designed to detect and report financial crimesEvaluate ML/TF risk, by conducting quality check on cases/alerts as part of the controls of AML and ATF programKeep abreast of emerging issues, trends, and evolving regulatory requirements and assess potential impactsEvaluate potentially suspicious account activityRecognize and evaluate accounts and activity and effectively document recommendations regarding account retention and/or regulatory reporting obligationsProvide trend analysis of AML/ATF findings and gaps to Management for reviewMaintain a culture of risk management and control, supported by effective processes in alignment with risk appetiteManage ambiguity and apply judgement to identify, troubleshoot and resolve ongoing business and operational issuesAssist the QA function with developing, drafting, and maintaining written policies, procedures, programs, and frameworks to minimize compliance breaches and monitor adherence to applicable regulatory requirementsPrioritize and manage own workload to meet SLA requirements for service and productivityRepresent as a project lead on projects / initiatives and/or at meetings across the organizationServe as a subject matter expert in a quality control function and serve as knowledge and process expert to othersEffectively work independently with minimal supervision within a team environment to complete a common goal and prioritize daily workload to meet department objectivesAdhere to the team policy and procedures to ensure that work is properly documentedAbility to lead and positively influence othersContribute to the success of the team by willingly assisting others in the completion and performance of work activitiesPerform additional duties and participate in special projects as requiredPrioritize and manage own workload to meet SLA requirements for service and productivityConsistently exercise discretion in managing correspondence, information and all matters of confidentiality, escalate issues where appropriateProtect the interests of the organization identify and manage risks, and escalate non-standard, high-risk transactions / activities as necessaryComply with applicable internal and external audit and regulatory requirements and may actively participate in Audit Reviews, providing recommendations and guidance as requiredSupport the business internally as a specialist of a given area in AML/ATF, Sanctions/ABAC mattersConduct sound investigations and provide AML/ATF, Sanctions/ABAC, support and recommendations on AML/BSA, Sanctions and ABAC investigationsParticipate fully as a member of the team, support a positive work environment that promotes service to the business, quality, innovation and teamwork and ensure timely communication of issues/ points of interestSupport the team by continuously enhancing knowledge / expertise in own area and participate in knowledge transfer within the team and business unitKeep current on emerging trends/ developments and grow knowledge of the business, related tools and techniquesParticipate in personal performance management and development activities, including cross training within own teamKeep others informed and up to date about the status / progress of projects and / or all relevant or useful information related to day-to-day activitiesGuided by practices, procedures and operating plans, makes process and capacity management decisions to ensure ongoing operationsExcellent organizational skills, with the ability to handle multiple complex cases simultaneously while meeting deadlinesExcellent team player who is versatile and adaptable to new situations and opportunities based on business needsStrong attention to detail and accuracyKnowledge of current and emerging trendsSkills in mentoring, coaching, and performance management Experience & Qualification Requirements:A university or college degree is required, ACAMS certification is preferred8+ years of experience in the banking industry and/or an AML or financial-crimes-related experience required5 years of experience in AML investigations and STR filingStrong Suspicious Transaction Report (STR) filing and writing experienceUnderstanding of related regulations, including the Proceeds of Crime (Money Laundering) and Terrorist Financing Act (PCMLTFA)Experience assessing a wide variety of ML/TF risks across multiple customer and product types, with the ability to clearly articulate risks and findings in a recommendation summaryExcellent communication skills, including the ability to professionally manage questions and concerns escalated by partnersStrong technical and computer skills, including the ability to use searchable databases and Microsoft Office applicationsAML QC/QA experiencePrior knowledge of processes and systemsHow to Apply: If you are a motivated professional looking to contribute to a leading team, please submit your resume outlining your qualifications and experience relevant to this role.

Robertson & the clients we represent, value diversity and are committed to creating an inclusive workplace. We invite all qualified individuals to apply. Background screening is required as part of the onboarding process. The type of screening required (criminal, credit, or other verifications) will vary based on the position and client requirements. We use AI technology as part of our application review process to assist with screening and assessment. All applications are also reviewed by our recruitment team. Robertson & the clients we represent are equal opportunity employers, committed to diversity and inclusion. Robertson is a certified diverse supplier and actively seeks to foster a representative and inclusive workforce. We welcome applications from all qualified individuals, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, Aboriginal status, or any other legally protected factors. We champion building a diverse and inclusive environment.