Analista Administrativo (English required)

Analista Administrativo do Ensino MédioThe High School Administrative Associate provides administrative and operational support to the High School Leadership Team, High School Program, and the IB Coordinator, under the direction of the High School Administrative Senior Officer and contributes to the effective day-to-day operation of the High School Main Office and the IB Program.The Associate assists with reception, schedules, records, student and family services, data entry, documentation, and other administrative activities. The role works collaboratively with the Senior Officer and follows established procedures, priorities, and timelines.Principle Duties and ResponsibilitiesProvide front-office support and welcome students, families, faculty, staff, and visitors in a professional and helpful manner.Answer routine phone, email, and in-person inquiries and direct more complex matters to the appropriate person.Manage and prioritize the schedules of the High School Associate Principal and the IB Coordinator including meetings, appointments, and school-related commitments.Organize meetings, conferences, and High School events, including facility, technology, and other operational requests.Provide accurate information in person, by phone, and through written communication, referring matters to the appropriate person when necessary.Prepare, format, and distribute correspondence, letters, memorandos, and other official communications as directed.Assist with teacher substitution processes, including preparation and distribution of relevant information.Support attendance, tardy, planned absence, gate pass, and other student-related administrative processes.Support student ID card processes and other routine High School administrative services.IB Administrative CoordinationProvide administrative assistance to processes supporting the IBDP Coordinator.Maintain and update student records and documentation.Monitor deadlines and follow up with relevant stakeholders to ensure required information and documentation are submitted on time.Follow up on routine documentation and deadlines as directed.Financial, Purchasing & Operational SupportAssist with purchase orders, invoices, payment requests, reimbursements, and related administrative follow-up.Support the organization and maintenance of financial records and documentation.Assist with ordering, receiving, organizing, and distributing office and program supplies.Maintain office materials and equipment inventories.Follow up with internal departments or vendors on routine requests as directed by the Senior Officer.Team Support & Professional PracticeWork closely with the High School Administrative Senior Officer and follow established priorities, processes, and procedures.Keep the Senior Officer informed of pending requests, deadlines, issues, or matters requiring escalation.Maintain confidentiality of student, family, employee, and school information.Communicate professionally and respectfully with students, families, faculty, staff, and visitors.Maintain appropriate professional boundaries with students and follow school policies and procedures.Provide administrative coverage and support as required to ensure continuity of High School services.Perform other administrative duties as assigned.Certifications and EducationBachelor’s degree completed or in progress. ExperiencePrevious administrative, customer service, office support, or similar experience.Experience using Google Workspace and/or Microsoft Office.