Analyst, Social Media

At TNG Digital, part of TNG Digital Group, we build the tech behind TNG eWallet, one of Malaysia’s most used apps for payments and everyday life. Millions of people rely on us daily, not just to pay, but to manage money, access financial services, and get things done faster and simpler. Behind it all is a team that likes to question how things are done, move quickly, and try new ideas. If you enjoy solving real problems and seeing your work used at scale, you will feel right at home here.

What You'll Do

Assist in creating engaging content for various platforms (e.g., Facebook, Instagram, XHS, TikTok and Threads).Be part of brainstorming and content planningAssist in executing social media campaigns.Support content scheduling according to the Content Calendar.Coordinate with Creative Studio and Product Marketing teams for visual and written assets.Track performance metrics (e.g., engagement rates, impressions) and assist in preparing monthly social reports.Help shoot and edit videos to ensure outcome is aligned with our TNG eWallet’s tone and style.Provide insights and suggestions to optimise our social content.Stay updated with social media trends, tools, and best practices.Ensure all content aligns with the company’s tone and values and adhere to the Social Media guidelines.Laise with KOL agencies on content submissions, revisions, posting schedules and campaign deliverables.Assist in reviewing KOL content against campaign briefs, key messages and brand guidelines.Role Requirements:Has a strong understanding of social media best practices and video storytelling techniques.Understands platform-specific best practices to optimise content visibility and reach.Is a whiz at video editing on mobile apps like CapCut, TikTok.Has an eye for creating engaging social media content using platforms like Canva.Possesses excellent writing and communication skills, with the ability to craft persuasive campaign proposals.Is a master of multi-tasking and thrives in a fast-paced environment.Is a team player who can collaborate effectively with internal stakeholders.Is a social media savvy individual who stays ahead of the curve on trends and features on different platforms.MUST HAVE: Excellent written and spoken English and BM with impeccable spelling, grammar and punctuation.Proficiency in written and spoken Mandarin is an added advantage.AI literacy is preferred, with the ability to leverage AI tools for social listening, trend identification, content and workflow optimisation.What you get:Work your wayFlexible working hoursYour wellbeing mattersMedical coverage, with option to include dependantsExtra leave for family and caregiving needsRewards that grow with youMonthly lifestyle allowance via TNG eWalletLong-term rewards for your contributionsEveryday supportMobile and broadband reimbursementWhat it’s like to work here:We care about people who take ownership, speak up, and want to make things better. Titles matter less than impact. Good ideas can come from anyone.You will be working with people who are curious, practical, and not afraid to challenge each other in a good way.Note: Only shortlisted candidates will be contacted.