Analytics Engineer

Seeq builds advanced analytics software that unlocks insights from industrial process data, empowering companies in sectors like pharmaceuticals, oil & gas, chemicals, and power generation to optimize operations and drive business value.As a remote-first company since our founding, we're built for collaboration across time zones. Our engineering and customer-facing teams thrive in a supportive, agile environment that emphasizes curiosity, learning, and continuous improvement.Analytics Engineers at Seeq serve as trusted technical advisors to our customers, helping them solve complex process challenges and maximize value from our software. You'll work directly with end users to design scalable, high-impact analytics solutions that drive engagement, adoption, and tangible business outcomes.Key Duties & Responsibilities:As a key customer-facing team member, you will participate in the following activities:Customer Technical AdoptionServe as the customer's trusted technical advisor by building relationships with champions and end-users through solution review, implementation guidance, and technical mentorshipLeverage customer relationships to uncover high-value, high-impact use case opportunities directly linked to the customer's critical business workflows and objectivesCollaborate with the customer and the account team to develop and execute strategic plans for adoption of Seeq and completion of key use cases addressing business objectivesAdvise customer champions and end-users to implement and operationalize the use cases to deliver a high return on investment for the customerProduct ExpertiseBe a product expert, maintaining knowledge of how to implement and troubleshoot solutions in the platformIdentify gaps in Seeq's capabilities required to meet customer needs and give feedback to the product organization to influence the product roadmapWork with the product team to implement and test new functionalities that meet customer needsIndustry ExpertiseBuild trust with customers through the application of industry-specific knowledge and awareness, including market and use case trends specific to their area. Collaborate with internal teams (including industry principals, product marketing, and solution consulting) to influence industry-specific strategyRequirementsBachelor's degree (or equivalent experience) in a technical field such as chemical, mechanical, electrical, or industrial engineering; degrees in operations research, data analytics, or applied math will be consideredMinimum of 2 years of experience in process engineering, reliability engineering, technical pre-sales engineering (SaaS business, OT space preferred), or other related industry fieldsExperience in one or more industrial process manufacturing verticals and a working understanding of broad market drivers and business prioritiesExamples of industrial process industries are oil & gas, chemicals, pharmaceuticals, power & utilities, metals & mining, food & beverage, pulp & paper, etcUnderstanding of the difficulties involved in trying to solve real-world business and industrial challenges involving dense time-series process data with inadequate or overly complex analytics tools, such as Excel, MATLAB, Python, BI tools, or otherwiseResponsive and adept at building trust and rapport with customers, prospective customers, partners, and internal multidisciplinary teamsEffective and influential technical communicator. Enjoys dissecting, articulating, and translating a combination of customer-stated and customer-implied needs. Able to communicate with subject matter experts and managersAbility to consult on technical solutions leveraging the latest features and capabilities in the software and broader technology landscape. Programming experience in Python and/or other programming languages is a plusAbility to independently prioritize work based on account team strategy, customer business needs, and Seeq company objectivesPrior experience using Seeq is a plusPython programming skills is a plusBroad knowledge of the SaaS industrial analytics ecosystem is a plus (e.g., Azure, AWS, Databricks, AVEVA, Aspen Tech, IOTA, Cognite, C3.ai, Palantir, etc.)BenefitsAbout SeeqSeeq is a remote-first (only) company founded by serial entrepreneurs. Our executive team and board of directors have extensive experience with successful startup ventures in high-growth environments.We are founded on the idea that companies need better solutions for quickly and easily getting business insight from their industrial process data. Our mission is to provide software and services that convert that data into meaningful information that the business can use to improve profitability.We have a wonderful, kind-hearted, talented team that loves to collaborate, lead by example, and exceed our customers' expectations. We are certified as a great place to work, an emerging startup, the Technology Fast 500, and Inc. Magazine's Best Places to Work.