Application Engineer

Company Description Bhoomi Process Management Pvt. Ltd., a sister concern of Bhoomi Analyzers, was founded in 2006 with a vision to manufacture world-class products for process industries and related applications. The company is a leading manufacturer of gas and liquid analyzers for process, combustion, emission, and renewable energy applications. Bhoomi has strong expertise in advanced analytical technologies such as NDIR, UV-DOAS, TDLAS, and FTIR. The organization serves a diverse client base across power plants, oil and refineries, pharmaceuticals, project engineering companies, and research institutes including IITs, with more than 1500 clients and consistent annual growth above 30%. Bhoomi is an ISO 9001:2015 certified company with robust processes and quality management systems.Role Description Application Engineer role is a full-time, on-site position based in Mulund. The Application Engineer will work closely with customers to understand their requirements, propose suitable analyzer solutions, and support the configuration and integration of gas and liquid analyzers into process systems. Daily responsibilities include providing technical support, assisting in installation and commissioning, performing functional testing and troubleshooting, and coordinating with the engineering and software development teams to address application-specific needs. The role also involves preparing technical documentation, training end users, and supporting sales and project teams with application insights and product demonstrations. The Application Engineer is expected to maintain a strong focus on safety, quality, and continuous improvement in all on-site activities.Qualification: Diploma - BE/B.tech Electrical, Electronics & Telecommunication, InstrumentationExperience: 1 year+Roles & Responsibilities:Generate quotes: Work directly with sales executives to create accurate, professional, and timely quotations for customers based on their specific inquiries and requirements. Drafts and prepares the initial price quotes based on the specifications gathered by the on-site executive.Sourcing and configuring products: For complex products, the internal team handles the back-office product configuration, ensuring the quote aligns with all customer needs and technical requirements.Ensure accuracy: Review all quotes for completeness and compliance with company policies and procedures before they are sent to the customer in co-orination /approval of Sales representative. They double-check all quotes for errors and ensure that the pricing and terms comply with company policy. The internal team ensures all quotes use correct pricing and the latest product information, reducing the risk of costly errors.Adding branding and collateral: The team can add approved marketing materials, such as brochures or case studies, directly to the quote document, ensuring a consistent brand experience.Coordinate with external sales: Communicate with on-site sales executives to ensure quote details align with their customer conversations and strategies.Manage customer data: Accurately enter and maintain quote details, customer information, and project statuses within the company’s customer relationship management (CRM) software.Order processing: Process the customer’s purchase orders and coordinate with relevant departments like logistics and production to ensure timely delivery.Expedite requests: Handle requests for rush orders and communicate with the logistics team to make any necessary adjustments.Internal collaboration: Work with other internal teams, such as technical, marketing, and finance departments, to gather information and ensure a seamless sales process.Troubleshoot issues: Proactively address potential issues that may delay order fulfillment or impact customer satisfaction.