Application Engineer

<strong style="font-family: -apple-system, system-ui, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", "Fira Sans", Ubuntu, Oxygen, "Oxygen Sans", Cantarell, "Droid Sans", "Apple Color Emoji", "Segoe UI Emoji", "Segoe UI Emoji", "Segoe UI Symbol", "Lucida Grande", Helvetica, Arial, sans-serif; font-size: 16px;">About the roleDoing application development, model building, customer training, field support, and cross-functional collaboration to drive solution adoption and long-term customer success.Key responsibilitiesConduct feasibility analysis to identify and evaluate potential industries and use cases for NIR technology applicationResearch, explore, and validate new application areas to expand NIR deployment and market reachProvide technical expertise in NIR applications, calibration, multivariate modelling, method validation, and performance troubleshootingSupport NIR data collection, model development, optimisation, validation, and successful implementation at customer sitesDeliver pre-sales technical support to the sales team, translating customer needs into tailored technical solutionsConduct product demonstrations, technical presentations, customer training sessions, workshops, and on-site application assessmentsBuild and maintain strong, trusted technical relationships with customers and channel partnersPerform on-site visits and fieldwork to support installations, commissioning, technical assessments, troubleshooting, and application rollout projectsDeliver equipment commissioning/debugging, modelling training, and operational guidance to customersCoordinate with Headquarters, R&D, and engineering teams to resolve complex application challenges and drive continuous product improvement

Requirements

Bachelor's degree or higher in Chemistry, Chemical Engineering, Biology, Food Science, Agriculture, or a related science/engineering disciplineMinimum 2 years of experience in field applications, application engineering, technical support, or analytical instrumentationSolid knowledge of conventional chemical analysis methodsHands-on experience with Near-Infrared (NIR) spectroscopy, calibration modelling, or chemometrics is highly preferredIndustry background in analytical instrumentation, agriculture, grain, animal feed, or food processing is an advantageStrong analytical thinking, problem-solving, and decision-making skillsExcellent verbal and written communication, with the ability to explain complex technical concepts clearly to technical and non-technical audiencesCustomer-focused, proactive, and diligentProven teamwork, accountability, and interpersonal effectivenessFluent in EnglishWilling and able to travel up to 75% of the time across Thailand and the region