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Application Monitoring Engineer (L1)

Artificial Intelligence - AI Solutions · Riyadh, Saudi Arabia

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Location: Riyadh in Saudi ArabiaSalary Range: 3000 to 3500 SAR/month with visa and insuranceWe are looking for an Application Monitoring Engineer to join our 24x7 monitoring team on the ZATCA project.You'll be the first line of defense keeping critical government e-services running watching dashboards, catching alerts before they become incidents, and making sure nothing slips through the cracks.What you'll do:Monitor application dashboards (AppDynamics) around the clockAcknowledge and triage alerts fast (we're talking minutes, not hours)Run approved troubleshooting playbooks and escalate when neededKeep clean incident logs and shift handoversWhat you bring:✅ Bachelor's/Diploma in Computer Science, Computer Engineering, or related field✅ 2+ years' experience in application/IT monitoring✅ Familiarity with APM tools, APIs, basic SQL, and ITIL incident management✅ ITIL 4 Foundation or AppDynamics certification is a plus✅ Comfortable with rotating shifts (morning/evening/night)If you're detail-obsessed, calm under pressure, and like knowing your work directly protects a national digital service — we'd love to hear from you.Interested?

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